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Metro Kia of Madison

Madison, WI

3.5
57 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5442 Wayne Terrace

Madison, WI

53718

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Showing 57 reviews

October 24, 2024

2025 Kia K5 Gt Line AWD w/ 2. 5L 4 Cylinder I came to the dealership to purchase my vehicle on 7/19/24 my salesman was John Varnes and his service and experience with him were gre More

by GabrielXX
Recommend Dealer
No
Employees Worked With
John Varnes
September 05, 2024

Kudos to Jessica and Shawna for answering ALL my questions. Customer care call really made a difference! Learning about shift system malfunction, oil changes and car washes. Oh my! Thanks for c More

by karenjnesbit
Recommend Dealer
Yes
Employees Worked With
Terrence Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katy Dries
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Dan the service writer is always friendly and polite. Dan the Man! Dan got me a loaner car while mine was in service. More

by Kia Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bowser
March 15, 2024

Metro Kia of Madison service department, and Dan Bowser, did a good job in getting my Sorento in soon and scheduling needed service—a leaking oil pressure switch under warranty. We also decided to perform More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bowser
March 11, 2024

The worst in terms of communication, service and responsiveness. I wouldn't buy a sandwich from them. More

by JoeBlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall names
February 23, 2024

Worked with Aiden at Metro. He was very knowledgeable and a good listener. We bought a Telluride and couldn't be happier with the process. More

by dzing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden White.
December 20, 2023

Justin Sagissor worked with me and my sister on getting a car. He was knowledgeable, no pressure salesman. He made the experience fun fairly fast, and enjoyable. He has emailed several times to follow up More

by geel741
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katy Dries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

geel741 responded

My response is above.

December 07, 2023

Spoke with Jake Harris. He was very knowledgable, professional, and courteous. He listened to what I want in a car. At this time, I am not ready to purchase a new car. W More

by clarity6
Recommend Dealer
Yes
Employees Worked With
Jake Harris
October 28, 2023

Justin is my go to guy at Metro Kia! My stepson really needed wheels, so I called Justin and made an appointment for the next day. We showed up, Justin had the perfect car ready to view, More

by katwoman0551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katy Dries
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Justin did an outstanding work getting in my Kia Niro stayed late so I could pick it up on the day we set for delivery More

by Clewis62001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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