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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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January 07, 2021

I received an excellent service, Gabriel the person who took care of me was very attentive and clearly answer my questions. Very good customer service More

by Arivera2971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jan 08, 2021 -

Metro Honda responded

Thank you for leaving us a great review! It is a pleasure to be able to assist you. We look forward to seeing you again in the future.

January 06, 2021

Wish I can give negative stars. Never had this issue. Been going to Honda for the past 3 years and never had an issue with service advisors. They always help me and make sure they tell me where my car is More

by Corraliza_ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike delrosairo
Jan 07, 2021 -

Metro Honda responded

Ashley, I sincerely apologize for the experience you had while visiting our service department. This is not how we do business and certainly not how we conduct ourselves here at Metro Honda. Please know that I will correct this with both yourself and the staff. Kind regards, Louis Navarro Service Manager 540 Route 440 North 201-451-7111 ext 1234

January 05, 2021

Take my vehicle for a recall on my 1997 Honda CRV Air bag Inflator and the staff was really helpful no time waiting the service was excelente no complains More

by JR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
392 Eric Silva .Service Advisor
Jan 05, 2021 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

January 05, 2021

Rachel was so attentive, nice and pleasant. She thoroughly explained the service performed. Upon completion of the service she clearly outlined all that was done on my car. Service was quick and ef More

by Ve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

January 04, 2021

Great service. Professional and followed Covid-19 protocols. Was easy to set up an appointment and was given prompt service. Thanks for the strong effort!! More

by Justinmoran28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayan Cohen
Jan 05, 2021 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

January 03, 2021

Great 👍 service 👏 good communication they work for my better need and did the best for what I was looking for and happy with your service More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

January 02, 2021

The employees were very helpful. No issues. I came in to get my car serviced and that’s exactly what I got. I was in and out. More

by Remy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

Jan 04, 2021 -

Remy responded

You’re most very welcome. Have a pleasant year 2021 !!! Thanks for taking good care of my car, as always!!!

December 31, 2020

Service department was excellent Rachel was excellent and extremely helpful on getting my car repair and done on time and at a fair price thank you More

by kcmc77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

December 31, 2020

Fast and competent service responsive and helpful staff trusted that they provided was honest and necessary will go back again offered good guidance clear explanations More

by Liz Parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayan Cohen, Ram Sahadeo
Dec 31, 2020 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

December 31, 2020

I had a quick experience. I brought my car in for service, they gave me an estimated wait time, and called when it was ready to pick up. No complaints, friendly staff. More

by michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayan Cohen
Dec 31, 2020 -

Metro Honda responded

Thank you for the wonderful review! We look forward to seeing you again in the future.

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