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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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January 22, 2021

Very clean and spaced a waiting area. Gabriel helped out with my service today and he was very kind and knowledgeable. I was in and out of the dealership within an hour. More

by Tracy White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel service department
Jan 22, 2021 -

Metro Honda responded

Thank you for sharing your experience with us! We thank you for being our customer and hope to see you again in the future!

January 21, 2021

Was very easy to make an appointment Excellent Was very easy to make an appointment Excellent experience. Good Service. The only issue was the wait area was very cold. The price was reasonable More

by lalcantara0608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayan Cohen
Jan 22, 2021 -

Metro Honda responded

Thank you for sharing your experience with us! We thank you for being our customer and hope to see you again in the future!

January 21, 2021

From Bronx to metro Honda For the first service maintenance The customer service was excellent very quick and service adviser was extremely detailed on what Need to be done to my véhicule. Very pr More

by noguevale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Metro Honda responded

Thank you for sharing your experience with us! We thank you for being our customer and hope to see you again in the future!

January 19, 2021

Rachel was incredibly attentive, quick, and amicable. The service overall was much better than I've ever had with previous service appointments. I'm very satisfied and would definitely recommend Rachel Terri More

by agg2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

January 17, 2021

I went to Honda for service on my at the time crosstour, the repairs were beyond my financial ability. Dayne from sales help me walk out with a 2021 Accord. He was very helpful and understood my financial s More

by tamarajohnson86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayne Sales... was the best
Jan 18, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

January 16, 2021

Service department was very great. Eric was great at everything he did and explained everything down to the wire. He went out of his way to make sure I got my recall handled! Went beyond my expectation! More

by aksharp92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service! 100%
Jan 18, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

January 16, 2021

Eric S. was attentive and very helpful. He will definitely keep me coming back here. He was patient with me although I was unable to pick up my car the same day. Eric, I appreciate your help. More

by TjC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric S.
Jan 18, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

January 16, 2021

The staff is very friendly and the location is very clean, even the bathrooms! They have tvs, coffee, and a place to charge your phone too. They were quick, but thorough and explained the problem and w More

by MrsB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delrosario
Jan 18, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

January 16, 2021

Every one was very customer friendly and focused.I was Every one was very customer friendly and focused. I was very happy with the text update which helped me to plan my day. Good job. More

by RISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
January 16, 2021

They were able to find the problem with my vehicles when other mechanical shops weren’t able to. The whole team shows excellent customer service. More

by Writingwordsofpast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

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