Back

Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

Sort by
March 09, 2023

Rachel T is the best person Honda has to offer. She is very efficient and professional. I will always go to see Rachel T. Thank you Rachel for being who you are. Carlos V More

by raysew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Metro Honda responded

Thank you for sharing your experience working with Rachel!

March 08, 2023

Great service and deals. I leased car at the dealership and get the car serviced here, very smooth process. More

by Muqsit Chowdhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana
Mar 09, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 07, 2023

Always have car serviced here. Purchased it here. Especially pleased with Gabriel Martins, service advisor, who is always so very helpful and honest. Grateful. More

by Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Metro Honda responded

Thank you for sharing your service experience!

March 07, 2023

As usual, great customer service from everyone. Friendly, courteous and knowledgeable staff. I am a long time customer because of that. More

by CrazyforHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis. 5 stars also.
Mar 08, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 06, 2023

Very kind people everyone asked if it was my first time there. Service was done in 4 hours. More

by thephilippdias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios
Mar 07, 2023 -

Metro Honda responded

Thank you for the review!

March 06, 2023

this dumb site is making me type fifteen different words before submitting the review. mitochondria. More

by mcconaghy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Mar 07, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 05, 2023

This visit was better than the last visit. Improvement on the rise. Thank you much. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Metro Honda responded

Thank you for sharing your positive experience!

March 05, 2023

friendly stuff and very helpful specially when you are first timer and you dont know anything in the car problem. More

by kayefg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
elvis orellana
Mar 06, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience working with our team!

March 05, 2023

I got call for regular inspection and wanted to fix my car at the same time they fix my car but they didn't tell me what else was wrong with the car not even tell me that the car needed oil change and o More

by Kondacheick0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios
Mar 06, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 04, 2023

The service was very good as I expected it to be and it was on time More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Metro Honda responded

Thank you for sharing your service experience!

...
9
...