Metro Honda - Service Center

Exceptional Staff. Especially, Deidre who went above and beyond in ensuring that we left with the car we desired. Especially, Deidre who went above and beyond in ensuring that we left with the car we desired. More

Courteous and Professional staff. Clean and spacious customer waiting lounge. Free coffee. Reasonable wait times. Clean and spacious customer waiting lounge. Free coffee. Reasonable wait times. More

Great friendly service The waiting area to get checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions More

I have experienced lack of transparency with my service. The recommended services are not really mandatory meanwhile you guys make it seem like it’s a must The recommended services are not really mandatory meanwhile you guys make it seem like it’s a must More

I had am very unhappy with my experience. I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicl I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicle after being serviced and what was discussed was not done. I called numerous times in the morning to speak with the service advisor and it’s been over 5 hours with no return call. I then receive a text asking me to contact him if there are any issues before filling out this surgery. I called again and texted and still no return call. I am a resident and am employed in Jersey City so this is very disappointing. I will no longer be bringing my vehicle to Metro Honda. More

Service is expensive but they do a good job. No complaints regarding quality of work. No complaints regarding quality of work. More

Gabriel and Rachel are always attentive. My wait was not long at all and never an issue here. My wait was not long at all and never an issue here. More

Very reliable and professional. They always attend to my need and very comfortable to deal with. They always attend to my need and very comfortable to deal with. More

This dealership was clean and the sale associate was very helpful and friendly. My wait wasn’t long either. helpful and friendly. My wait wasn’t long either. More

Waited 6 hours for a 2 hour appt. I was informed that its only for 2 hours. Got there 0730 and got out at 2 pm. I was informed that its only for 2 hours. Got there 0730 and got out at 2 pm. More