Back

Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

Sort by
April 28, 2021

Go to dealership for servicing my car to metro Staff is always respectful answer any questions regarding discrepancies. Good prices, great customer service. Rachel Terriago is always helpful More

by Isaac Olden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Metro Honda responded

We are glad to hear of your experience. It is our pleasure to be able to assist you. We hope to see you again in the future!

April 27, 2021

Very nice stuff and very professional. Checked the car carefully, Explained everything in detail, and provided follow up quickly. Overall very satisfied with the customer service More

by mailis.h.seijin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julio Aparicio
Apr 27, 2021 -

Metro Honda responded

We are glad to hear of your experience. We hope to see you again in the future!

April 27, 2021

Servicing of ny car took 4 hours, instead of thr 2 hours conveyed initially. Also over charged me 20$ above the actual amount due to some system error. The agent said nothing can be done and he was willing More

by Sabaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Metro Honda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. I can assure you that this is not how we do business, and would like a chance to further correct matters. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

April 27, 2021

I came to a realization that despite the distance, trust and confidence are what make me bring my car back to be service, where my Honda was born More

by Rommel Dario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gomez, Gabe
Apr 27, 2021 -

Metro Honda responded

We are glad to hear of your experience. We hope to see you again in the future!

April 27, 2021

Long wait on a busy day however the team was great and got it done!! Good staff and very professional thank you so much - all 😌 More

by LINDAVALENTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Metro Honda responded

Thank you for sharing your experience, Linda! We are glad to have you as our customer. See you again!

April 27, 2021

The whole Metro Honda services team did a great job serving my vehicle. They also provide me with helpful tips to better service my vehicle in the future. More

by JJCLI20003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Apr 29, 2021 -

Metro Honda responded

We appreciate your kind feedback regarding your service visit! We hope to see you again in the future.

April 27, 2021

I always choose to book my service appointments with Rachel who is very knowledgeable and thoroughly explains my options to me. I appreciate meeting with her to get my car running at its best. More

by LAUREEN.MARSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Metro Honda responded

We are glad to hear of your experience. It is our pleasure to be able to assist you. We hope to see you again in the future!

April 27, 2021

The service was good and he came to me before starting the job to make sure it was ok and explained everything . When it was done he reassured me that the job was taken care. More

by MORLENEMARCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Metro Honda responded

We are glad to hear of your experience. It is our pleasure to be able to assist you. We hope to see you again in the future!

April 26, 2021

Wait time was not bad at all. Rachel was able to get my recall car recall in same visit. Originally came for something else and got both things done at once. Very satisfied customer . More

by JNG81302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Metro Honda responded

We are glad to hear of your experience. We hope to see you again in the future!

April 26, 2021

I really like the mechanics and the service area staff. Really nice, helpful and will show you what needs fixing and prioritize repairs. This is a busy shop! Came In for an oil Repair and decided to also More

by Kismetkatsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan was service staff and Inram (spelling?) was tech
Apr 27, 2021 -

Metro Honda responded

We are glad to hear of your experience. We hope to see you again in the future!

...
74
...