Metro Honda - Service Center

Today I had an appointment for 1:30 pm I don't think it's possible that they will make you wait another three and a half hours for an oil change. and they don't tell you how the car is going. I had to ask a possible that they will make you wait another three and a half hours for an oil change. and they don't tell you how the car is going. I had to ask about my car ... and it lasted all those hours for now they told me to go in the morning of the next day. With a sorry they will not solve any of the time that I lost there now, now I will think about it a thousand times to go. More

Extremely rude customer service representative. No manners at all. Good things about service here is convenient of scheduling appointments otherwise I wouldn't go here anymore manners at all. Good things about service here is convenient of scheduling appointments otherwise I wouldn't go here anymore More

Im no longer living in jersey city but still coming here since i bought my car its been 9yrs. They never change in terms of their service. Rachel is my go to person she makes everything is taking care off. since i bought my car its been 9yrs. They never change in terms of their service. Rachel is my go to person she makes everything is taking care off. More

Jonathan was great from start to finish. All other customer service was less than stellar. Not very helpful. Car left filthy and no one told me where to find my car. customer service was less than stellar. Not very helpful. Car left filthy and no one told me where to find my car. More

My car has been there for 1 month and half , still not fixed left it , left it there again, extremely disappointed at Honda from beginning to end they not even covering my rental , parts came in late , ca fixed left it , left it there again, extremely disappointed at Honda from beginning to end they not even covering my rental , parts came in late , car is not fixed More

Excellent customer service, she was very courteous and professional. The issue was resolved. The wait time was reasonable. I’m very satisfied with the work and service I received. professional. The issue was resolved. The wait time was reasonable. I’m very satisfied with the work and service I received. More

Rachel was very accommodating. I was surprised for the number of hours done to replaced the fuel pump (the recall). I was expecting a much longer time. She also advised me about the bubble on my rear lef number of hours done to replaced the fuel pump (the recall). I was expecting a much longer time. She also advised me about the bubble on my rear left tire. More

I love the honda car, I have many years with you, the service is excelent, the people are very friendly. I think honda cars are the best. service is excelent, the people are very friendly. I think honda cars are the best. More

Recall fuel pump replacement but the car smell like they spilled gasoline. The Mecanico doesn’t do his job professional way, not good at all spilled gasoline. The Mecanico doesn’t do his job professional way, not good at all More

Smooth and easy process. I was in and out in no time. Pleasant waiting area with free WiFi, enabled me to get work done while I waited. Pleasant waiting area with free WiFi, enabled me to get work done while I waited. More