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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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May 10, 2021

The service advisor Rachel was very cordial and efficient. She quickly wrote up the work order and reviewed it with me to be sure it was accurate. She did an excellent job. It was a pleasure workin More

by MIKE430MAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Metro Honda responded

Thank you for sharing your review! It is a pleasure to be able to assist you. We look forward to seeing you again!

May 08, 2021

Just visited today for the power loss up hill, she wants to charge $150 for diagnostic. If I do a oil change for $50 they say diagnostic is free. Also didn’t like the way she was talking. So much attitude. More

by Arpy
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

May 07, 2021

I received a.oil and filter change, very speedy and efficient. The technician checked the vehicle told me it was in good condition. Received a call next day to see if I was satisfied. Received anothe More

by GLORIACOTYE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana excellent
May 07, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 07, 2021

Continue to manage and maintain the quality of friendly environment and service. Focus on prices of parts. Also need to improve waiting area environment. All the best. More

by IHSHIRAZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 06, 2021

Rachel in service explained all service to be performed. She was very thorough and friendly. She got my car in quickly and it was finished in no time. More

by jk2152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 06, 2021

Dealership is great and service person Rachael is Outstanding. Was here again with my Equinox and treated again like family. I service all my vehicles here and always come to Rachael. She no doubt is More

by Joegrato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 06, 2021

Rachel is very well experienced and all around knowledgeable at what she does. She is always extremely helpful and so friendly. Her service is the best. More

by smarin1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 06, 2021

Great customer satisfaction Horacio and Rachel Pleasure Great customer satisfaction Horacio and Rachel Pleasure to have them. Nice and patience person Great team borne of them Happy to have them,,,,,, More

by LISSETTE2321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horatio Garcia
May 07, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 06, 2021

I would like to say I’m blown away by the service provided here. It was amazing! I definitely recommend to visit Metro Honda for any needed services! More

by JOSE.X.NEGRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 06, 2021

Vine a la honda porque para mi es la mejor marca de carro siempre me han gustado para mi son excelentes y el vendedor me trato bien More

by ABREU1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Garcia
May 07, 2021 -

Metro Honda responded

¡Gracias por compartir su reseña con nosotros! Es un placer saber que nuestro equipo le brindó una experiencia de primer nivel. ¡Esperamos verte nuevamente en el futuro!

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