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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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May 25, 2021

The employee was very efficient.. he immediately know what is wrong with my car.. as soon as i get into my car everything was good More

by cecil_gabinete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
May 26, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We hope to see you again in the future.

May 25, 2021

Intake staff was friendly and kept me updated, and it was easy to make an appointment through the Honda app. but the cost is very high and service waits felt long, making me feel like I’m not getting good va More

by JJPAvlenyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

May 25, 2021

Unnecessary fluid change suggestion…my car has not run 60k, but ran 25k….I was suggested to change expensive fluid based on number of years…later I found that it was unnecessary to change More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

May 25, 2021

Rachel was very friendly and professional!Great quality Rachel was very friendly and professional! Great quality of work Great service Rachel was very friendly and professional! Great quality of work G More

by ARENASSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We hope to see you again in the future.

May 24, 2021

Rachel was great they actually treated me well for my first visit since I relocated to Jersey city I’ll be coming back Thankyou Metro Honda🦾 More

by Leoroyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 24, 2021

He was ver patient in listening to all my concerns and everything was done very professional. Thank you so much. My car is running in good condition now More

by cecil_gabinete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
May 25, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 24, 2021

My last 3 cars have been acquired through this dealership and has always given good customer satisfaction. I see myself in the future getting another car from Metro Honds More

by BEV49949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Delacruz, Horatio Garcia
May 25, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 24, 2021

I was helped in a very timely fashion abs the staff was very patient with me. I'm very grateful for the service I received. More

by iamandrejones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 24, 2021

Had an issue where the gas gauge and range were showing incorrect values (full) due to a mistake made when changing gas pump due to a recall. This not only led me to lose valuable time off work (for which More

by agg2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel
May 25, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

May 24, 2021

Very pleasant and helpful. Rachel Terriogo was quick to answer all my questions she was very knowledgeable of what needed to be done. Rachel was very helpful when I asked what needed to be done and what I More

by JOSEMILIAN731@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

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