1,253 Reviews of Metro Honda - Service Center
Intake staff was friendly and kept me updated, and it was easy to make an appointment through the Honda app. but the cost is very high and service waits felt long, making me feel like I’m not getting good va easy to make an appointment through the Honda app. but the cost is very high and service waits felt long, making me feel like I’m not getting good value. for what is supposed to be a new car’ I’ve already spent over $1000 on basic service. More
Unnecessary fluid change suggestion…my car has not run 60k, but ran 25k….I was suggested to change expensive fluid based on number of years…later I found that it was unnecessary to change 60k, but ran 25k….I was suggested to change expensive fluid based on number of years…later I found that it was unnecessary to change More
Rachel was very friendly and professional!Great quality Rachel was very friendly and professional! Great quality of work Great service Rachel was very friendly and professional! Great quality of work G Rachel was very friendly and professional! Great quality of work Great service Rachel was very friendly and professional! Great quality of work Great service Thanks More
Rachel was great they actually treated me well for my first visit since I relocated to Jersey city I’ll be coming back Thankyou Metro Honda🦾 first visit since I relocated to Jersey city I’ll be coming back Thankyou Metro Honda🦾 More
He was ver patient in listening to all my concerns and everything was done very professional. Thank you so much. My car is running in good condition now everything was done very professional. Thank you so much. My car is running in good condition now More
My last 3 cars have been acquired through this dealership and has always given good customer satisfaction. I see myself in the future getting another car from Metro Honds and has always given good customer satisfaction. I see myself in the future getting another car from Metro Honds More
I was helped in a very timely fashion abs the staff was very patient with me. I'm very grateful for the service I received. very patient with me. I'm very grateful for the service I received. More
Had an issue where the gas gauge and range were showing incorrect values (full) due to a mistake made when changing gas pump due to a recall. This not only led me to lose valuable time off work (for which incorrect values (full) due to a mistake made when changing gas pump due to a recall. This not only led me to lose valuable time off work (for which I was never accommodated with transportation) but to also lose money when filling up for gas the day prior to coming to the dealership. On top of the complete disregard for time (after having to come in for an issue created AT the dealership, not by me), there was also a lack of communication on the service dealer's part after saying they could arrange transportation to my workplace and then ignoring the subject shortly afterwards when I asked. More
Very pleasant and helpful. Rachel Terriogo was quick to answer all my questions she was very knowledgeable of what needed to be done. Rachel was very helpful when I asked what needed to be done and what I answer all my questions she was very knowledgeable of what needed to be done. Rachel was very helpful when I asked what needed to be done and what I could wait till my next service visit. I told her I appreciated all help knowledge and service. More