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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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June 04, 2021

Took two hours to get a simple oil change on a three month old car. No inspection or oil change sticker was given. Rude when questions were asked More

by catherinecorcoranofficial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Aparicio, Mohamad Abuzahrieh
Jun 09, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 04, 2021

Rachael helped restore my faith with the service station. The whole time from the beginning to end was a pleasure. Timely , friendly and informative. Very happy! More

by CRAIGREV20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Metro Honda responded

Thank you for sharing your review! We are happy to hear of your experience and look forward to seeing you again in the future.

June 03, 2021

Always the best, fast service no hassle good prices. I could go elsewhere but Metro is really the best in the tristate. Been a customer for 13 years and three cars More

by RALPHSAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Melendez
Jun 03, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

June 03, 2021

Everyone was very friendly. I like that there are tables in the garage. It's nice to seat right next to my car while I speak with a service rep. The coffee machine was nice too. More

by MELENDEZ.JOSEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

June 03, 2021

Great and Fast service, I came for a oil change and an car update and they went the extra mile to make sure my car was safe and ready to go! I enjoyed my experience at this Honda location and Rachael was More

by NELSON.MCCOLLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

June 02, 2021

I waited over an hour to drop off my car. The part for my car also took an extra day to arrive so I had to pay to get a ride to pick up a loaner can which was extremely inconvenient and I spent over an hour More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above
Jun 03, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 02, 2021

No complaints. The employees are always courteous and professional. Overall my visit was a good one. Will continue to service my vehicle at this location. More

by RIVER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

June 02, 2021

I am very upset after the work done no one told us that the car would have a strong smell of gas which we knew that the fumes is bad for health and to think I have a child would be riding on that car. We e More

by Kath.cubelo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know the name but he is nice
Jun 03, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 01, 2021

Very good service they really have helped me alot during the time I need assistance for my car also when they help at my oil change it was alright More

by Florentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

June 01, 2021

Was reasonably quick and on time - delivered as originally as indicated - a bit pricey like all dealerships but efficient - will visit again when required for service More

by GAUTAMCHATTERJEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

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