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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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June 10, 2021

Just came in for a quick oil change & everything went smoothly, made appointment the day before and used the chat to make the appointment. Thanks More

by Dcoyle833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Metro Honda responded

Thank you for sharing your five-star review! We are glad to hear of your experience and hope to see you again!

June 10, 2021

My first time service was very good and the Service Advisor (Rachel Terriago) was friendly and efficient. I will surely come back to Metro Honda for any future service needs. More

by segundof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Metro Honda responded

Thank you for sharing your five-star review! We are glad to hear of your experience and hope to see you again!

June 09, 2021

In 2006 I was worried that my husband might not survive being driven by his golfing buddy. On my way to Toyota I passed the Metro Honda lot on Rte 440. I didn’t get far because Mohammed was outside and h More

by Carol Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Metro Honda responded

We are so glad to hear of your experience, Carol! Thank you for being our customer.

June 09, 2021

Took my car for maintenance, excellent service by staff. I have been coming here for almost 4yrs with no issues. Excellent customer service. I will highly recommend my friends and family. More

by Tina46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher.
Jun 09, 2021 -

Metro Honda responded

We are so glad to hear of your experience! Thank you for taking the time to share your feedback. We look forward to seeing you again in the future.

June 09, 2021

The service was good, except for the appointment time they give you and when you actually meet the service personnel for the vehicle. Thank you More

by Meena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure if the name of the service person who helped me. Sorry
Jun 10, 2021 -

Metro Honda responded

Thank you for rating us, Meena.

June 09, 2021

From the beginning to the end. Experience was horrible. Took 4 technicians 25 mins to acknowledge me that i needed service after pulling my truck in. Never again. Will go elsewhere More

by Jc1028
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Metro Honda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 08, 2021

I would like to give Acknowledgement to one of your Service Advisor Gustavo Rios Attentive, considerate and knowledgeable. Went out of his way to assist with the logistics of getting my vehicle to th More

by mayquest33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Jun 09, 2021 -

Metro Honda responded

We are so glad to hear of your experience! Thank you for taking the time to share your feedback. We look forward to seeing you again in the future.

June 08, 2021

The service was good , and the person who helped me did a good job .. and while I’m waiting area I was comfortable even with a lot of ppl there. More

by Why
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Metro Honda responded

We are so glad to hear of your experience! Thank you for taking the time to share your feedback. We look forward to seeing you again in the future.

June 08, 2021

Excellent , fast service, knowledgeable staff , friendly, clean and neat. On time, reliable crew, patient always ready to assist. great costumer service. Reasonable labor and parts prices More

by Mikee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Metro Honda responded

We are so glad to hear of your experience! Thank you for taking the time to share your feedback. We look forward to seeing you again in the future.

June 08, 2021

Gabriel was amazing! Very attentive and listened exactly what i needed done to the car! he was very helpful and because of him, i will be back for sure ! Highly recommend him to anyone who needs help. More

by NATASHAAPPIAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel from Service !
Jun 08, 2021 -

Metro Honda responded

Thank you for sharing your review! We are happy to hear of your experience and look forward to seeing you again in the future.

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