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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews
Call Service Center (201) 228-4180

1,253 Reviews of Metro Honda - Service Center

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March 26, 2023

I always have a good experience with Metro Honda. They do fast service and the associates are attentive. More

by PJ
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana
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Mar 27, 2023 -

Metro Honda responded

PJ, thank you for taking the time to share your experience!

March 25, 2023

Just did an oil change and I hope it is my last visit to this dealership More

by Ganessbruce
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raychiel Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bertrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 24, 2023

They last a long time to serve people and employees on the phone or listening to music with headphones on More

by Jailineamparob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

March 22, 2023

Good customer service, just that the waiting was too much and I have an appointment More

by Zyunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silviades Ovalle
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Mar 23, 2023 -

Metro Honda responded

Thank you for the review!

March 22, 2023

They are very nice and very patient to help everyone, waiting room is very clean and free coffee I like it, if have good changes line is will better’s More

by Ming
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Metro Honda responded

Ming, thank you for the five star review!

March 22, 2023

Metro Honda is the best they always meet my needs and beyond Gabriel Martins is the best More

by joericcardi1981
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Metro Honda responded

Thank you for sharing your experience working with Gabriel!

March 22, 2023

I only use Service area Elvi Orellana was great when helping me out on Tuesday More

by Pk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
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Mar 23, 2023 -

Metro Honda responded

Thank you for sharing your service department experience!

March 22, 2023

Metro Honda is the only dealer I bring my Hondas and Acuras too. Customer service is always above and beyond! Brian explained Everything that was being done with no surprises More

by Anthonygd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 23, 2023 -

Metro Honda responded

Thank you for sharing your experience Anthony!

March 22, 2023

Hi,I’m very pleased with Honda there services are great and very attentive and fast service,recommend dealer for cars and services done on cars. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Valdez service cashier
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Mar 23, 2023 -

Metro Honda responded

Marie, thank you so much for sharing your experience with Metro Honda!

March 22, 2023

Rachel Terriogo was very helpful and friendly. The service was great quality and very fast! More

by adam.brulinski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Metro Honda responded

Adam, thank you for sharing your experience working with Rachel!

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