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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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June 16, 2021

Always a pleasure dealing with the service department very professional as well as the mechanics everyone is always friendly and professional this includes the parts department More

by VW889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said service tech
Jun 17, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

June 15, 2021

They have great customer service. Always a pleasure visiting this dealership. The service department is very helpful and friendly. And the wait is not that bad. More

by Truefranchisev3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

June 15, 2021

Thanks to Gabriel , Gustavo they were Great and awesome ,thanks to all the team work and special thanks to Syed the mechanic he is the best More

by TAMERMTAHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel and gustavo
Jun 17, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

Jun 17, 2021 -

TAMERMTAHA responded

Sure, Thanks again

June 15, 2021

Good Service I like how they fix my AC And I will come back And I will recommend my friends To go to metro Honda More

by STONE32393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

June 15, 2021

I had my car service Rachel was excellent When I arrived I had my car service Rachel was excellent When I arrived I felt ignored until Rachel who was moving cars off the floor, acknowledge me while the oth More

by SELBY Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

June 15, 2021

Gus was great when I brought my vehicle in for a safety recall and this was my second time at metro Honda. The car was ready before the estimated time too. The first visit I had to metro Honda was for a More

by TIFFANYM18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Cardenas
Jun 17, 2021 -

Metro Honda responded

Thank you for taking the time to share your honest feedback, Tiffany. Please allow us to apologize for the first experience you had at our dealership. At a moment of your convenience, please contact me. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 14, 2021

Great prompt service and very knowledgeable as always have experiences with you. Thank you guys for what you do and will definitely keep coming back! More

by ca14141414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

June 14, 2021

Please plan to wait at least 3 hours even after an appointment. Poor customer service and long unnecessary waiting unable to explain the reason why certain type of service required post multipoint in More

by Kums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William gonzale
Jun 14, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 14, 2021

They were very nice and helpful when I came in for a quick tire issue. They showed me the problem and explained my options. Overall, great experience. More

by Hybrid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

This dealership always gives out great service and I’ve never had any problems with the associates working there. I always recommend them to friends More

by MARCUSTHEBAKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Metro Honda responded

Thank you for sharing your five-star review! We are glad to hear of your experience and hope to see you again!

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