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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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June 21, 2021

Service was great !! Staff was very helpful.Agent said Service was great !! Staff was very helpful. Agent said would take 4 hours but was out of there in 2 and half !!! Service manager Chris was in a mee More

by Honda guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan
Jun 22, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you! We hope to see you soon.

June 21, 2021

Good service, on time as promised and the price is ok good as I had a coupon for oil change and tire rotation. Good WiFi More

by AlexCinJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you! We hope to see you soon.

June 20, 2021

Gus was super helpful to assist with engine issue. I have never able to se such a professional person. I would definitely be going back for other maintenance work. More

by Waseem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Cardenas
Jun 21, 2021 -

Metro Honda responded

Thank you for sharing your review with us! We are happy to hear that our team was able to assist you. Thanks for being our customer, we look forward to seeing you again in the future!

June 18, 2021

Overall, service is ok. I had two issues that I usually don’t have with other dealers such as Nissan and Toyota because I do have two more cars. First, the paper that I signed and break down my payment has More

by Marian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus
Jun 21, 2021 -

Metro Honda responded

Marian, Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 18, 2021

Great service ! Came in for an appointment and my car was worked on right away and was in and out. Will be my new service center ! More

by Christine Layo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Metro Honda responded

Thank you for sharing your review with us! We are happy to hear that our team was able to assist you. Thanks for being our customer, we look forward to seeing you again in the future!

June 18, 2021

Very good service this is my fourth Honda and my third from Metro. Everyone is kind and helpful I would highly recommend your dealership keep up the good work More

by M.DRAYTON981
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Metro Honda responded

Thank you for sharing your review with us! We are happy to hear that our team was able to assist you. Thanks for being our customer, we look forward to seeing you again in the future!

June 18, 2021

This dealership is wonderful. They do not make you wait forever for an appointment and they take care of everything needed. Always efficient. Thank you. More

by snatale1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 21, 2021 -

Metro Honda responded

Thank you for sharing your review with us! We are happy to hear that our team was able to assist you. Thanks for being our customer, we look forward to seeing you again in the future!

June 17, 2021

Fast, efficient a well ran service department. Employees were very friendly and helpful. Were ready to answer all my questions. Will definitely be back for another visit More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Aparicio
Jun 18, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

June 17, 2021

Rachel was fantastic throughout the day - she keep me updated and talked me through what my car needed and the reasons behind it. She was kind and responsive. More

by KIMARIE.KNOWLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Metro Honda responded

Thank you for sharing your review! We hope to see you again in the future.

June 16, 2021

I came into maintenance center a month ago for check engine. Gabriel told me; we ordered to bring a part and will call you back. but nothing occurred till now. !!! More

by Moheb Elsamin
Recommend Dealer
No
Employees Worked With
Shawn Bertrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Jun 17, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

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