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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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June 28, 2021

Satisfied with all aspects of service provided. It was was efficient and timely More

by TRACIMEDINA132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 28, 2021

A bit long wait but it was great service overall A bit long wait but it was g reat service overall More

by DILEVR19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 28, 2021

Visiting this dealership since 1996. Bought my 1sr care here. Still do the servicing of my new Honda car here. Service team is good. But not sure why service managers change every couple of months. I will More

by Saibaldg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 28, 2021

The wait time was too long for an oil change. More

by WR414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Vargas
Jun 30, 2021 -

Metro Honda responded

Thank you for your five-star review. If we can assist you please let us know.

June 25, 2021

The work was fine but too long to wait and no update on the time when the suv would be ready. I was there for a recall. More

by WJR2KIDS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Metro Honda responded

Thank you for your honest review. We apologize for the extended wait time. Please let us know how we can better next time.

June 25, 2021

Great service with a smile! Easy to work with and nice waiting area. More

by Jonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you! We hope to see you soon.

June 25, 2021

I was assisted by Gabriel and I’m very pleased with the level of service he and the repair team provided. They explained all of the repairs in detail and completed the work in a timely manner. More

by Harry H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Jun 25, 2021 -

Metro Honda responded

Thank you for the great review. We look forward to seeing you again in the future!

June 25, 2021

They were very helpful thanks for for there patience thank you More

by ISSA_DANIEL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 25, 2021

I have visited many Honda stores but only in this one I have had a very bad treatment as a customer and that I have bought two cars in this dealer but the attention is the worst and I do not recommend it t More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dispatch service.
Jun 28, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 25, 2021

I’ve been a customer of Metro Honda in Jersey City for the past 13 years the service is outstanding staff is very knowledgeable and friendly More

by MIKEE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

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