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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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June 30, 2021

This review is my experience with oil change service. It supposed to be an express service but i was there for almost 2 hours. This costed me an hour from my comp time. More

by Andre (real name)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 30, 2021

Professional all the way car was done to my satisfaction and was completed when promised and the waiting area was clean and comfortable and there was tv to watch. More

by vjc2598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

Rep was great he got me in and out. I was never told over the phone it would be a 4 hour wait for oil change. I was told I could wait as I scheduled my appointment around my work meeting time. He delivered I More

by qua27616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name he was great look up my paperwork to get the rep name.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

Was taken in with no appointment. The staff was friendly and helped me out as quickly as possible even though it’s a busy time for them. Gabriel was very helpful. More

by Alexis Lucena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

I usually don’t complain but yesterday the service advisors was walking and talking to each other,while myself and two other customers was waiting to serviced. When I did receive service my advisor wa More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for sharing your review, Angie. We apologize for the wait. Please let us know if we can further assist you.

June 29, 2021

Will is a fantastic rep. He is very caring and understanding and gives the best advice. 100% would recommend him to everyone I know. Thank you for everything. See you guys soon. More

by Danny Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

Excellent job ,kind staff, good service clean areas, friendly people More

by mirta7950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

Gabe was excellent and very helpful. We are really happy to rely on his ethical assistance. More

by Jwfinejewelry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

Efficient and professional staff, good communication and vehicle was ready when promised More

by AlexCinJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 28, 2021

Excellent service from Rachel. Brake pad and rotor surfacing was an excellent work as well. Great to recommend this place to friends and surely be back for the service. More

by ULM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

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