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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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July 06, 2021

5 hours for a oil change is ridiculous. The guy said it would take 2 hours which I was cool with . After hour 4 I asked if it was ready and it still wasn’t . If he would’ve told me 5 hours I would’ve just More

by Neveragain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the name
Jul 08, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 06, 2021

Good, fast service they make sure everything are running good in my car. Rachel is always helping me everytime i come in Metro Honda she make sure my car is update in terms of maintenance. Rachel prepare al More

by rOz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We are so glad to hear of your experience while visiting us. We hope to see you again soon!

July 05, 2021

Thank goodness for chris being at the dealership he makes going to metro worth our while!!! Will be going back for sure! Thank you Chris 😉 More

by namancha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis
Jul 06, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 05, 2021

They do a good job in servicing the car. They do what you expect them to do. They are friendly. The waiting area has complimentary coffee, snack vending machine and the bathroom is clean. More

by Dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 06, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 03, 2021

As promised, they called and informed me that my car parts arrived. The procedure to fix my car was smooth and fast. More

by Paulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 06, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 01, 2021

Rachel took care of me and did a good job making sure my car service was completed. Very professional. Well done and care for other More

by NATARIS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 30, 2021

I never write a review for any one but I want to let y’all know about Rachel she gave me the most amazing customer service I ever had in my life. I want to thank her so much what ever award that y’all g More

by Darlaquaya11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 30, 2021

The service advisor as well as the technician mad my experience smooth and pleasant they are the best and your company should be proud More

by VW889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 30, 2021

My first time here, met Jonathan… he is a very nice guy helped me a lot. More

by Anup Barua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 30, 2021

Knowledgeable, efficient technician who worked on my Honda Pilot. Service rep, Gabriel, effectively found parts that were essential to fixing the vehicle despite being on back order. Tech, Mikey, was tr More

by don.mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 30, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

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