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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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July 13, 2021

why at other honda dealers when you change oil for free car wash is that really your service I hope you will also imitate others to increase your customer base More

by jovjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

Jul 14, 2021 -

jovjon responded

I hope after changing the oil, that car wash would be better because your service is lacking because other dealers do that

July 13, 2021

Its A Nice & professional dealership.. Rachel is very professional & very informative..Rachel is definitely a plus for Metro Honda.. I would be back . Thank you. More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 13, 2021

Service department is really smooth and service rep Elvis Orellana was outstanding in his service. He always is polite and welcoming and makes it a point to give the best recommendation. More

by Gautam K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Jul 14, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 13, 2021

I set a appointment for a oil change at your dealership. I arrived on time for the appointment. I had to wait two hours for you to complete a simple oi change. I can see 45 minutes or even and hour. Not More

by DBROUGHTON269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel
Jul 14, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 13, 2021

Phone contact is held to a minimum. U are not advised of Phone contact is held to a minimum. U are not advised of repair status , can't talk or leave message for service rep. Lack of professionalism. More

by Kbm4780MARSHAB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Gonzalez, Christopher Miros. & cashier
Jul 14, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 13, 2021

This place is awesome and I appreciate ya'll. May be a little slick but I understand the sales game. Ya'll get it done. Thanks! More

by OG Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler
Jul 14, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 12, 2021

Service here has always been top notch for me. The personnel is very helpful and knowledgeable. I have always had a good experience and never felt taken advantage of. More

by GLIRRIA09541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 12, 2021

Excellent service representative and excellent service work. Gabriel is very attentive and knowledgeable, he made my service appointment pleasant and smooth. Very friendly and helpful. More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Jul 14, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 12, 2021

Services excellenceThe best service for Negotiation Services excellence The best service for Negotiation prece About warranty And other how to Use computers lake Conducting to hand phone in side More

by SUMARWANFENTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 12, 2021

Good service as always. Wait was really long but they took care of me so I can’t complain. Wait is only complain honestly. Thanks More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 14, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

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