Metro Honda - Service Center

This was my first time at the dealership and I found that thee check in system was extremely confusing. It wasn't clear that I had to wait in the main area rather than the waiting room to be processed for my thee check in system was extremely confusing. It wasn't clear that I had to wait in the main area rather than the waiting room to be processed for my service. I had made an appointment and thought that the appointment would help me be seen in a timely manner, but I still had to wait in the same line as all of the people that did not have an appointment. Anyways, that confusion aside, I was very pleased with the service I received once I saw my technician. He was attentive and did his best to get my car back the same day. More

The service that I experienced with metro Honda was by far the worst. Dealing with this for a month gave me anxiety. If I had to count on them to keep me informed about my car and the parts I’d still be w far the worst. Dealing with this for a month gave me anxiety. If I had to count on them to keep me informed about my car and the parts I’d still be waiting now so unprofessional and when I asked to speak to chris he never came so I never was able to explain to him none of my issues or concerns. More

First time I go change oil my new car I am not happy because service is very ved I am waiting just oil change 3.30hr this is bed I am not go again service center is bed service I am buy car that time fi because service is very ved I am waiting just oil change 3.30hr this is bed I am not go again service center is bed service I am buy car that time finance manger tall me he is give me all season met but stills he is not provide this metro honda just selling car but not provide anyone service I am not recognizing any friends and family buy car this place thanks More

Excellent service! Jonathan went above and beyond to assist me in every aspect. He was very professional. I am so happy with my experience today at Metro Honda in Jersey City. assist me in every aspect. He was very professional. I am so happy with my experience today at Metro Honda in Jersey City. More

They lost my past service info that was in the system when I financed my car but the manager was able to help solve it when I financed my car but the manager was able to help solve it More

Fast Friendly Service and always ready to help in any way they can. I will be coming back again for all my routine service needs. they can. I will be coming back again for all my routine service needs. More

Gab was amazing. Explained everything clearly and was nice to his customers. Perfect experience at Metro Honda. Would recommend Metro Honda and Gab to anyone nice to his customers. Perfect experience at Metro Honda. Would recommend Metro Honda and Gab to anyone More

The communication between customer and service employees was almost non-existent. It was impossible to know when my car was ready to be picked up or even know on which day. Over two days, I never received a was almost non-existent. It was impossible to know when my car was ready to be picked up or even know on which day. Over two days, I never received any communication at all from Honda. I tried calling the service department numerous times. Only once did I get a person on the phone. She put me on hold. After an hour of waiting on hold, I gave up. More

Mrs Rachel was by far an awesome worker, she addressed me with the most biggest smile 😃 Her hospitality was 😊 thank you so much 😊 for your work.. with the most biggest smile 😃 Her hospitality was 😊 thank you so much 😊 for your work.. More

Very good and clean service. On time and the people around here very friendly. Good place to rest until your car is ready tu go around here very friendly. Good place to rest until your car is ready tu go More