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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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April 02, 2023

I love the ease of coming in and Elvis taking care of me. I'm glad he's back. More

by Madeline.frets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Apr 03, 2023 -

Metro Honda responded

Madeline, thank you for the five star review!

April 02, 2023

Elvis is amazing. That guy deserves a raise because he's more organized than I am and I love that. More

by Waneta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Apr 03, 2023 -

Metro Honda responded

Thank you for the review!

April 01, 2023

worst experience even no one was there to explain what needs to be done in car !will never come back would love to go in Clifton!please work on your service know how i can know what els needs to be done i More

by gardeziowais5
Recommend Dealer
No
Employees Worked With
Shawn Bertrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

Apr 03, 2023 -

gardeziowais5 responded

Please work on your service no one has extra money to spend with you(rude) people no one told me whats need to be done ?no one call me to say your car is ready ?i will not go there anymore i used to go in clifton lovely service you guys really need to close the dealership and get service traning from clifton!thank you!

April 01, 2023

There is no better dealer to get your service from. I own over 20 cars and have been to numerous dealerships and they are simply the best. No hard up selling. Knowledgeable service attendants and excel More

by wuhoollc
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience with our dealership!

March 31, 2023

They did not want to service my new car. My rear view mirror was loose .they did not want to fix it.they installed a trailer & did not finish the job on a new car More

by Jerry's.castaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riverside Partners
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bertrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 31, 2023

Rachel in the service department was extremely efficient at making sure the recall update took the amount of time stated on the notice that arrived in the mail. More

by dtraineau
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 31, 2023

Everyone super friendly and very honest thanks everybody. definitely I will recommend you guy’s More

by Michaelgonzales0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis orellena
Mar 31, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 29, 2023

They assisted me with what I needed done with my vehicle, they were super helpful and fast! More

by juliette5647
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Metro Honda responded

Thank you so much for taking the time to share your experience!

March 28, 2023

Service was reliable. Staff was friendly. Rachel Terriogo was amazing. Super upfront and welcoming. Explained everything very clearly and in a timely manner. Checked up on More

by Jayp0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Metro Honda responded

Thank you so much for taking the time to share your experience with our service department!

March 27, 2023

I went today at 8 am for oil change, my service code was B16 , that's engine oil change and deferential oil change the the customer service agent he seems new did not know the service code he gave me the pr More

by tammertaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Silviades Ovals
Mar 28, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

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