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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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July 21, 2021

Today I went to get an oil changed and tires checked and happy to say that From the very beginning to end everything was good, quick and efficient! Very pleased. More

by CrystalCordero712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

CrystalCordero712 responded

Very pleased with my service, I was greatly taken care of and the service was pretty quick. Very happy with the outcome, thank you again!!

July 21, 2021

They are super busy and don’t always answer calls timely. Once you get someone they are attentive. Pricey but worth it! I will return for my servicing needs. More

by Anna Outlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy, Christopher Miros
Jul 21, 2021 -

Metro Honda responded

Thank you for your review, Anna.

July 21, 2021

Elvis, knows how to deal with people, friendly and fast when he works. Have a good customer service personality.Thank you Elvis and Metro Honda More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Jul 21, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 21, 2021

Service was able to get me an appointment the next morning and complete my oil change within an hour and a half. I will be returning for service! More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 21, 2021

Customer service is nonexistent, I tried to get in contact with service manager\general manager and never got a phone call back after numerous attempts. I’ve been going to this dealership for over 10 More

by RRAM0S86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Neuenschwander
Jul 22, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

July 21, 2021

Jonathan Butler was very nice and professional . The best customer service ever. I recommend this location for all services. The wait time was at a minimum. More

by jeanettemoreno90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler
Jul 22, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

July 20, 2021

Great service! I was assisted upon arrival and helped get my car serviced immediately. The waiting room had entertainment and the wait time was great! More

by T HARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 20, 2021

I made an appointment waiting 40 minutes to check in and three hours for an oil change was never told there would be a wait More

by LTGARDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamad Abuzahrieh, Elvis Orellana
Jul 21, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 20, 2021

We have always used Metro Honda, both to purchase our Hondas or take care of them. I like and trust my service manager, Elvis a lot. More

by JDI11BALLERFABIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Jul 21, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 20, 2021

Great job. As usual friendly fast and free service to plug my tire. They took me in immediately and I greatly appreciated that. Metro Honda is 5 minutes from my home. So super convenient. YES! More

by Sweetcherry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler
Jul 21, 2021 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

Jul 22, 2021 -

Sweetcherry1 responded

Metro Honda’s about that business of following up and that’s a great way to keep business booming. I would definitely recommend them for car purchases, and service

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