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Metro Honda - Service Center

Jersey City, NJ

4.1
1,254 Reviews

1,254 Reviews of Metro Honda - Service Center

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July 23, 2021

I appreciate obtaining an appointment same day for maintenance- oil change. The staff member who provided me the my tag number was welcoming and professional. The staff member who took down my inform More

by Tina LaBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was unsure of the two gentlemen who assisted in my initial paperwork - they worked on Thursday 7/22/21 b/w4:30-7:00P, Jonathan Torres
Jul 26, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 23, 2021

I had an apt an still had to wait 3 hours Everytime the worker was suppose to be helping me he would stop doing what he was doing for me an start helping someone else with out finishing what he was doing f More

by DSIKES232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios
Jul 26, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 23, 2021

Staff went above and beyond with meeting our expectations. The tech, believe his name was Ryan was very professional and very tentative to our questions and concerns. Highly recommend and will b More

by KEVIN.CONDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 26, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

July 23, 2021

Chris is the best !!! He goes above and beyond ! The service men are all friendly and helpful ! Our problem was a difficult one but we brought car back and they always accommodated us More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Miros
Jul 26, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

July 23, 2021

Good place for Honda services. Staffs are nice and professional, works are nicely done. I have been here for regular maintenance of my 2017 Honda crv for several years. More

by XIXIAUU789
Recommend Dealer
Yes
Employees Worked With
Christopher Miros
Jul 26, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

July 23, 2021

This location service center is speedy and reliable. I am very satisfy and happy with my oil change. I would recommend this location to even! More

by Francis Olivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

July 22, 2021

Service prices is very high compared to other honda dealer such as garden state honda. Also, every time I do service there, I discover that they forget something loose. More

by AHMED_USIEF911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 22, 2021

Efficient service with minimal wait time. My appointment started on time so I didn’t have to wait to be seen. Definitely coming back here. More

by Mondo215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Metro Honda responded

Thank you for sharing your experience! We are glad to have you as our customer.

July 22, 2021

the agent really helped me, he offered me discount twice. That was really helpful and professional. Next time i visit, i will ask on why my mpg decreased drastically since the fuel pump recall, and im being More

by jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Jul 26, 2021 -

Metro Honda responded

Thank you for sharing your experience! We are glad to have you as our customer.

July 22, 2021

The best car for ever and the best Dealers ever ❤ More

by ISSA_DANIEL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Jul 26, 2021 -

Metro Honda responded

Thank you for sharing your experience! We are glad to have you as our customer.

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