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Metro Honda - Service Center

Jersey City, NJ

4.1
1,254 Reviews

1,254 Reviews of Metro Honda - Service Center

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July 27, 2021

My experience was good. I was provided a breakdown of cost beforehand and all the questions I had were answered. My car was also ready in the time estimated which was helpful. Overall good experience. More

by SB1980BABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Miros
Jul 28, 2021 -

Metro Honda responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

July 27, 2021

Not honest. Poor communication . Pushy. Never go back. Nothings else to say. Nothing else tosay. Nothing else to say. Nothing else to say nothing e. More

by SNIWDAVI489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Gonzalez
Jul 28, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

July 26, 2021

I bring my car in by 8:00AM. I tell the person that I had a code on my car which I know what it is I tell him that to get it fix. Then I receive phone by 4:56PM saying that they can’t fix that code unless I More

by Arismendy190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elvis Orellana
Jul 26, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 26, 2021

Our main service person left and recommended Rachel and he was not wrong. Rachel was amazing! Provided the best price possible to get the work done. Kept me up to date! I’ll be going to her moving forward More

by nortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 26, 2021

Garfield, the technician who took care of my car did a good job. He is the one who take care of my car for the last 16 years and 9 months. No wonder my car is still doing great even with it’s age. My on More

by BONMARSS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Jul 27, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 26, 2021

Genuine,honest,to the point,quick ,complete a great customer service . Made us feel welcome and important. I would go back to them again. Thank you. More

by vijaylalla27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler
Jul 27, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 26, 2021

Just love to go to metro honda, they always have nice people and with excellent energy. The customer service is amazing. Totally recommend this place. More

by DOMENICA.ECHEVERRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Abuzahrieh
Jul 27, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 24, 2021

Metro Honda 440 always do a good job , and keep your car up to date. Keep up with the service and your car will run brand new all year around More

by Jalil9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Gonzalez
Jul 26, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

July 24, 2021

Everything was on point and organized. Rachel was very knowledgeable and professional. She explained everything throughly. She gave me a specific breakdown and explained everything. Very patient. More

by reyesp77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

July 24, 2021

Service was great! My air conditioner works again. Rachel was a big help! Will definitely be back next time for service and will recommend Metro Honda to friends. More

by Q201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Metro Honda responded

We are so glad to hear of your excellent experience! Thank you for being our customer.

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