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Metro Honda - Service Center

Jersey City, NJ

4.1
1,254 Reviews

1,254 Reviews of Metro Honda - Service Center

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July 30, 2021

Rachel is amazing at setting up our appointments. She is very knowledgeable and always explains everything to us. She makes sure to get us in and out as fast as possible. More

by GIRLIERACING23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 30, 2021

Called about tire losing air got me right in and Rachel handle everything to get the tire replaced with tire warranty plan. Thank you Rachel. More

by LoriAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 30, 2021

Great service and they resolved my problem with no issues. Everyone was extremely nice and helpful. Service was done very quickly and I was very happy with the whole experience. Thanks More

by DBOTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

the team was awesome the techs were quick. all is well. the team was awesome the techs were quick. all is well. Can’t complain with the service and I would certainly bring my baby back. More

by fk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Jul 29, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 29, 2021

My ac was not working and they fixed it under warranty with all other services. Loved the professionalism. Must go here for any problems in your car. More

by Jitendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Jul 29, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 29, 2021

I dropped my car off to be service and I called the office to find out about my vehicle numerous times no answer . The advisor did not communicate with me about my vehicle . More

by Chanteljeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Torres
Jul 29, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 28, 2021

The promised time of how long it will be was not met. Did not keep me informed as to the why it would take longer. Extremely long waiting period for my first visit for a simple oil change. They left my More

by VOSORIO201
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember the person that worked with me
Jul 28, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 28, 2021

Always excellent service! Gabriel goes above and beyond to make sure my vehicle is serviced well. Highly recommend this shop for any car services/support. More

by DIANAQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Metro Honda responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

July 27, 2021

My appointment was 730am finished at 945am slowest oil change in USA unbelievable Clerk was nice but service was 100% slow for oil change only More

by maikl.megally
Recommend Dealer
No
Employees Worked With
Christopher Miros
Jul 28, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

July 27, 2021

It took 4 hours to do my mirror and tire. I think you need faster workers or more workers. Jon was great! Beside it taking forever it was okay More

by JIJ8910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Butler
Jul 28, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

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