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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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August 13, 2021

Shawn was a great and excellent insisting me and making it easy to understand everything I asked. Thank so much also to Luis and Shawn. More

by ROBELUISMARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Aug 17, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 13, 2021

I paid 161$ for diagnosis fee and he told me to change the tail light because it has a small hole in it. But I found out that what’s broken is one of the wires that connect to the brake switch was loose a More

by Phillobateer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Aug 17, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

August 13, 2021

Gustavo and team were great helping me transition from my old lease into my new one. The car is beautiful and I’m very pleased. More

by HORATIOIRIZARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo C
August 12, 2021

Fast and easy service. I was well taken care of. Staff was very friendly and I was able to leave within an hour of waiting. More

by KRDACASIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Aug 13, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 12, 2021

I scheduled a last minute appt for oil change. They took me right away. I worked with Jonathan, he was very helpful And he provided great customer service. More

by Jamyescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler, Jonathan Torres
Aug 13, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 11, 2021

Didn't get the multi-point service report with the details on what was checked. More

by Tops_top
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler
Aug 12, 2021 -

Metro Honda responded

I would be happy to assist you regarding your service visit. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

August 11, 2021

Rachel was nice she greeted me with a smile and was very quick thanks Rachel 🙂 More

by Elenacoriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 11, 2021

When I called I was giving an appointment right away. My service rep( Rachel) was amazingly helpful. She took care of all my Honda service needs. More

by SATRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 11, 2021

Professional and knowledgeable.I would like to give five Professional and knowledgeable. I would like to give five stars to my service advisor Mr. Jonathan Butler and mechanic technician Ray, who made big e More

by HONGBO68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray mechanic technician , Jon Butler
Aug 11, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 10, 2021

I went to get an oil change and it was ok, Waited for 2 1/2 hours which was the usual to wait for service to be done. They called me to let me know it was ready. i was ok with it. Only problem was waiting More

by TWILSON1160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Aug 10, 2021 -

Metro Honda responded

Thank you for taking the time to share your review.

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