Back

Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

Sort by
August 18, 2021

Rachel is outstanding! She always keeps me informed on what’s going on with my car even when she’s not there. My check engine light was on and she made sure the service guys got it right. More

by Yanceyawilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We are happy to hear of your experience and look forward to working with you again in the future!

August 18, 2021

Worst service - charging so much for service and repairs . Reporting false repairs .. service is not all good .. Please don’t go to metro Honda service More

by REDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Aug 19, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 17, 2021

Service department tried to sell me a wheel alignment that my car did not need ($125) and before even looking at the car. I had to do my own research to confirm that the dealership was lying. Deception a More

by HondaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Torres
Aug 17, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

August 17, 2021

Friendly fast pace efficient Greek great customer satisfaction service Outstanding More

by Demetri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 17, 2021

I just got my Honda CrV Car service done but my auto stop is not working . I told the worker that it not working but doesn’t seem to be fixed at all even after the service . More

by CHIRAKGUMSHAH148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Torres
Aug 18, 2021 -

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

August 16, 2021

Service is generally very good but the wait time on weekends is really very long. It took us hours to get an oil change despite being an appointment. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Metro Honda responded

Thank you for rating us.

August 16, 2021

Easy visit. They even spotted another problem which was covered by warranty, fixed it and still had the car to me when promised. I would recommend. More

by Lauren H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Aug 17, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 16, 2021

Very professional crew nice service job was done fast and professional done nice experience job and service to m u car ill definitely bring my car ahain More

by JOSEFONSECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cornieles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Aparicio, Gustavo Cardenas
Aug 17, 2021 -

Metro Honda responded

Thank you for choosing us! We appreciate your business.

August 14, 2021

It’s my first time here Everything was smooth thanks to Rachel Terriogo. Service center was quite busy but I Like how they deal with customer. More

by Ashishbehl13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 14, 2021

Very professional and courtious . Service was fast and attentive. Gabriel was very understanding and helpful with my issue with my vehicle. I recommend him to anyone. More

by PORTILLORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

...
40
...