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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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April 08, 2023

Because of the person I called when I was confused, n he came outside to show me where to go. More

by luzwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Apr 10, 2023 -

Metro Honda responded

Thank you for your feedback!

April 08, 2023

Absolute horror scene! !!! Waited almost an hour to be “checked in” for a recall appointment while employees had personal conversations with a line of 15+ people. ZERO SENSE More

by Apetrillo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 10, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

April 07, 2023

They were very helpful and knowledgeable. Rachel was very accommodating and professional. Overall customer service was great. More

by Perezisaac0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Metro Honda responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 07, 2023

I brought my car to have a tire changed at around 245PM on a friday and was being service by a Nicholas who worked in the service center. I was initially told that my car would be serviced but that there w More

by cmilanes08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nicholas
Apr 10, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

April 06, 2023

THEY COULDNT SOLVE MY STARTING PROBLEM DUES,TO BREATHLIZER SIGNAL INTEREFERENCE.,WILL BRING BACK LATER. More

by garypastier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience.

Apr 07, 2023 -

garypastier responded

Garypastier@gmail.com

April 05, 2023

This is the only place I will ever go to get my car serviced! If you’re unsure of where to go, look no further. Everyone is so helpful & nice, Rachel especially. She answers any questions/concerns that More

by Sashabaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Metro Honda responded

Thank you for your review of our Service Department!

April 05, 2023

Customer service is fantastic. Never have any issue and all of my needs are always addressed. More

by Lee
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Metro Honda responded

Thank you for sharing you're experience Lee!

April 03, 2023

I gave them the benefit of the doubt and took down my review but this is still a continuing problem I don’t understand how a Honda dealership cannot fix my car they are a certified dealer that cannot fix More

by Joncarlosaponte1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cornieles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bertrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Barahona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deidre Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Coca, Milton Rodriguez
Apr 03, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

April 03, 2023

My car was engine light on. They resolve the problem. Thank you for your attention Elvis Orellana More

by Bruno Sander
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Apr 03, 2023 -

Metro Honda responded

Thank you for the five star review Bruno!

April 03, 2023

Replaced my windshield wipers fast and easy. Will Come back in the future for sure. More

by Ryanarnold1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

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