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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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August 19, 2021

This was my second visit to the dealership and in both cases my agent was Elvis. Very knowledgeable and courteous person. Explained everything i needed to know. Quick service and friendly staff More

by szabolgy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Aug 19, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We are happy to hear of your experience and look forward to working with you again in the future!

August 19, 2021

Great service! Also, was only there for 50 minutes while they serviced my car! More

by MSSRSPED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riverside Partners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Cardenas, Elvis Orellana
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 19, 2021

It was a good experience overall. The only comment I have is that there is a safety concern with having desks inside the service area where cars pull up. I believe the dealership should invest in additional More

by Paola_h18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Thank you for sharing your review. We will be sure to speak with our team regarding your concerns.

August 19, 2021

Excellent service! Rachel took care of all my service needs. Everyone was super friendly and courteous. Will be back for future service! More

by Marcuseliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 19, 2021

Efficient and organized. Would come back here again to get help More

by klim989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 18, 2021

Fast service and Friendly customer service agent's Gabriel, Gustavoand Jonathan they all great guys and saied the mechanic he is very good . Thanks More

by TAMERMTAHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios, Jonathan Torres
Aug 18, 2021 -

Metro Honda responded

Thank you for sharing your experience! We are happy to hear that our team was able to assist you. See you soon!

Aug 18, 2021 -

TAMERMTAHA responded

Thanks for your Great service,👍☺️

August 18, 2021

Fair pricing. I was told exactly what the price for oil change and it was cheaper than going to an oil change place. I was apprehensive based on the reviews I read but no complaints other than the service More

by NIDKI9917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Aug 19, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We are happy to hear of your experience and look forward to working with you again in the future!

August 18, 2021

Lately they are taking too long to change an oil, if you already know that they will last more than 1 hour, let the client know before the client signs More

by Perezcarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 18, 2021

This place is pretty good, don't really have anything bad to say and for the most part who really wants to be at a dealership waiting for there car More

by Trav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We are happy to hear of your experience and look forward to working with you again in the future!

August 18, 2021

2 1/2 hours for oil change,workers didn’t have a mask on.I was on time fior my appointment they was eating breakfast and keep waiting and waiting for them,10:00 am,never had this experience before,this i More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

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