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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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August 23, 2021

My car stopped working on the light by the dealership as soon as I left the dealership and I have to pay 76 dollars to jump start the car More

by AYYOUBSAIR312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 23, 2021

Extremely long wait even with appointment. RF passenger Extremely long wait even with appointment. RF passenger tire in need of air. Problem not resolved-Still feels like the engines is too loud and accel More

by MARGOT614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 23, 2021

Came back 5 times for a single problem which is ac.kept my car more than ,5 days and don't inform any update Jonathan and will is the worst customer service.and they want me to pay deductible multiple time More

by FSGERONIMO18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Gonzalez, Jonathan Torres
Aug 23, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 23, 2021

Had the pleasure of working with Rachel. She was very detailed when it came to explaining everything about my vehicle. I strongly recommend always! And More

by Msivelise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 21, 2021

Jonathan Butler is the man! I would give him 20 stars if that were possible. Also, Joseph, the driver (not sure of his last name) who taken the time to provide me with a lift, was super accommodating and so More

by Waneta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph the driver , Jon Butler
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 21, 2021

Great service great people my service rep she was fabulous I would definitely recommend her she took very good care of me my mechanic Ray More

by guada33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 21, 2021

The experience was great as usual Rachel is always professional .Tachel always let’s me know what I need done and give the best prices More

by sjemmott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garfield , Horatio Garcia
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 20, 2021

Service advisor William Gonzalez is great at what he does. Very professional and knowledgeable. I am very satisfied with his customer service and the reason why I would return to Metro Honda in Jersey C More

by JUAN MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 19, 2021

I will always go back as long as Rachel is there. She is constantly trying to help out, especially when I have to leave my car for dayzzzzz More

by Lynnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 19, 2021

Perfect service, would come back again because it’s always a nice laidback environment, the WiFi is amazing and most of all the people who work there. More

by Finery.rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We are happy to hear of your experience and look forward to working with you again in the future!

Aug 19, 2021 -

Finery.rs responded

Perfect service, would come back again.

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