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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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August 25, 2021

Hola service people that you have there's working with metro Honda all the best you are the best and professional fashionable and the kindest person that I have I've ever came in contact with More

by THUNDAADH493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, William Gonzalez, Gustavo Rios
Aug 26, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and hope to see you again soon!

August 25, 2021

Too busy no point in making appointments if you have 20 ppl in front of you when you get there no thanks 3 hour wait is a joke More

by PAGANALEJO256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raychiel Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bertrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Aparicio
Aug 26, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 25, 2021

Great customer service and helpful employees that guided me the entire way for my oil change. More

by Amseguinot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Metro Honda responded

Thank you for taking the time to provide such great feedback! We're pleased to know our staff could assist you and make your experience a memorable one!

August 24, 2021

Imagine after 2 hour my car wasn’t fixed? If I didn’t ask the guy why then it would never get fixed bad server More

by YUWANF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Christopher Miros, Robert Neuenschwander, William Gonzalez
Aug 24, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 24, 2021

Never disappointed with car service, friendly and welcoming staff. Would recommend my friends and family to go to metro Honda for maintenance service and parts needed More

by Isaac Olden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 24, 2021

Polite and professional thank you work was completed in a timely manner More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana, Jonathan Torres
Aug 25, 2021 -

Metro Honda responded

Thank you for the positive five-star review, Carol!

August 23, 2021

Gabriel was very helpful as was all the service department More

by mangeles52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 23, 2021

Muy mala atención me hicieron esperar demasiado para no resolver nada, no me explicaban que pasaba con mi carro me ignoraban no los recomiendo More

by Karen cardona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elvis Orellana
Aug 23, 2021 -

Metro Honda responded

Permítanos disculparnos por su experiencia negativa. En un momento de su conveniencia, no dude en contactarme aquí en el concesionario. Agradecería la oportunidad de hablar con usted en más detalle sobre su visita. Atentamente, Jose Cornieles Director de Ventas 201-451-7111 x1243

August 23, 2021

I definitely recommend Rachel Terriogo to my Friends and Family. She’s the best Service Consultant. Very helpful and kind. Thank you Rachel. More

by lopezraychiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 23, 2021

I have been going to this dealership service center for over ten years, I like the quality of their work. I would recommend this dealership. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Aug 23, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

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