Metro Honda - Service Center

Rich and Rachel were a huge help when it came to changing our transmission on our Honda. Rich has great customer service and was very fair. They got it done very quickly and our car came back nice and clean. our transmission on our Honda. Rich has great customer service and was very fair. They got it done very quickly and our car came back nice and clean. More

For the arrangement they made to my 2008 CRV I am 100% satisfied, for the help that Mr. Benito Jimenez (Benny) gave us for providing me with a vehicle to get to my daughter's house, a huge thank you from satisfied, for the help that Mr. Benito Jimenez (Benny) gave us for providing me with a vehicle to get to my daughter's house, a huge thank you from me And from my lady, now with respect to the service department it leaves much to be desired I would say lack of experience or training, compared to other Honda dealers, from 1 to 10 I give it a two. More

I have been servicing my vehicle at metro honda and every time the personnel have been profesional,quick and efficient. 5 stars for metro honda time the personnel have been profesional,quick and efficient. 5 stars for metro honda More

Jonathan was very friendly and professional. He made sure to listen to my concerns about my car and took detailed notes which he was able to relay to the technicians who diagnosed the issue with my car quick to listen to my concerns about my car and took detailed notes which he was able to relay to the technicians who diagnosed the issue with my car quickly and efficiently. Thank you! More

Car was stalling. Towed my car there Friday. Was called on Saturday and told nothing was wrong with it. I asked them to look again because it’s shutting off at lights. They agreed and said will keep it til on Saturday and told nothing was wrong with it. I asked them to look again because it’s shutting off at lights. They agreed and said will keep it till Monday. On Monday, I couldn’t get anyone to talk to me. They kept bouncing me around on the phones and sending to me voicemails. All I wanted was an update, that’s all! How long it was going to take so I could communicate that with my job. On Tuesday I was called to pick it up. I did and then drove it around for a couple of hours when the check engine light popped up. Had to take it back again. Mind you, I don’t live close to your location. I ended up missing 3 days of work, 5 days without my car over all. I requested a loaner/rental, was told no several times. To contrast, my BFF bought her car from Toyota Hackensack. Last month she went in for an oil change, they told her while they had her car, they would fix all the recalls. Was going to take about a day, so they automatically gave her a loaner, without her even requesting one. 2 totally different experiences. And I know where I’m going for my upgrade. Was honestly going to get a Pilot with you guys, but not after this experience More

Very pleasant, quick experience. very knowledgeable and helpful with everything helpful with everything More

Christopher was very attentive and helpful. I got in and out quickly . Great customer service. out quickly . Great customer service. More

when they say the repair will be done on the promise day, They kept their word!! They kept their word!! More

I was verv happy with service received and i will come back whenever my car needs to be serviced very professional back whenever my car needs to be serviced very professional More

Not at all happy with the service offered by metro Honda. I bought my car just one month back and have already visited the dealer 3 times already to fix the same issue. Would never recommend buying a certifi I bought my car just one month back and have already visited the dealer 3 times already to fix the same issue. Would never recommend buying a certified car from Metro Honda. More