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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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August 30, 2021

I have went multiple times over 10 years and the are very nice and accommodating. They keep the lines of communication open. I recommend them to anyone. More

by Felicia.timmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

Starter problem too expensive to repair almost $900.00 plus taxes! Honda Accord 2014 , LX only had 56000 miles on it! Next time Toyota! Tks More

by Azims48
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Azims48 responded

It’s the manufacture Honda company should recall for Starters and I spent 938.00 parts and labor! Being a retired person, is very difficult to bear the expenses!

August 30, 2021

Wait time was longer then usual but overall, got done what needed to be done. I usually get a call about things that need attention but didn’t this time. Gabriel was pleasant and my experience was as usu More

by KRISTY.CASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

Took 2 hours for 30 minute oil changeTook 30 minutes for Took 2 hours for 30 minute oil change Took 30 minutes for service rep to even speak to me Wasn’t even called when service was completed More

by Mohammadali897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 28, 2021

Worst service team ever . The car came with a stain and it’s been 2 weeks . The manager had to talk to me because the team cannot even communicate correctly More

by VIANNYACOSTA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elvis Orellana
Aug 30, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 27, 2021

Amazing you guys are Great!!! William was hands on and help me out with everything More

by mnewenle@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Aug 27, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with William!

August 27, 2021

I asked for an estimate as usual but I’ve told ( when you decide to fix we will provide the estimate ). I need to know how much money do I have to pay before . Even thought I do every thing in the dealer si More

by EMANDTWR1R
Customer Service
Recommend Dealer
No
Employees Worked With
N/A
Aug 27, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to call me personally to set up an appointment to provide an estimate for the repairs. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 27, 2021

Elvis was awesome just didnt like just throwing my spare tire in my trunk!! Whoever fixed my tire is LAZY. More

by montecona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Aug 27, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 27, 2021

Great service and understanding, very friendly. She was will to help me, by looking up my car history. Please check to see that I pick the correct person that help me with my oil change, because she has gr More

by SHIRTLINDASTERWART8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with us!

August 27, 2021

Service was on a timely manner. Efficient and courteous. Too cold in the waiting area. I believe the person who help me was Jonathan. Fair price. More

by carmen07105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Aug 27, 2021 -

Metro Honda responded

Carmen, thank you for the positive five-star review! We're so happy to know Jonathan could assist you and provide you with outstanding service.

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