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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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August 31, 2021

First they call me for recall and setup appointment , went there and say parts are not available where the f curtesy call to cancel. Complained on phone while I was there and same guy call me saying ship More

by Amit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Aug 31, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 31, 2021

Everything went so good and smooth starting with scheduling the appointment and knowing what the car need to be changed. The only negative point is the time consuming was long. More

by John Said
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 31, 2021

Taking lot of time just for oil change. Even after oil changed my car was parked in parking spot and not given key to me. More

by MKRITTENAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elvis Orellana, William Gonzalez
Aug 31, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 30, 2021

The people at Honda was very polite and serve me very well and have nothing bad to say about that More

by Paulafernbraxton21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios
Aug 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

Thank you for a great experience with my search for a new car. Your team was very patient, knowledgeable and made my car buying experience a very easy and efficient one. More

by CRSNJD
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Aug 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

The dealership is close to my residence. The representative that assisted me (Gabriel) was extremely helpful, courteous, and quick. The lounge was neat and clean. More

by WASHINGTON_LATOYA83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

Gabriel was very friendly and the service was very quick! He also took the time out to bring my car to me since it was parked far. He went above and beyond! More

by CANGELLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

They were super accommodating of my scheduling and time. They shuttled me back and forth from my house to the dealership. The service staff was incredibly professional and friendly. More

by Dsaint24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

Everything went well. Service was completed in less then a hour in a half which was nice since it was Saturday service advisor was great More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 30, 2021

Excellent service! Very professional. Clean, very fast service! Friendly and accommodating people. Easy to make appointments. Keep up the good work guys! Excellent customer service! More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

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