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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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September 03, 2021

When I called in the morning to make the appointment she was very nice. I am sorry but I don’t have her name. Johnathan was very helpful in keeping me upto date. Very polite and courteous. Great job. More

by Cortesp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
September 03, 2021

Great service, fast and fair priced. The waiting area had WIFI and free coffee. No issues with my car after going to Metro Honda of Jersey City. More

by NICHILISROJJEK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
September 02, 2021

Waste my whole day and didn’t receive any service worse dealership in the tristate. After 6 hours of waiting they didn’t have parts and told me to make a appointment for another day More

by Ridoynyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riverside Partners
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris , William Gonzalez
Sep 02, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

September 02, 2021

Great service. No complaints. The job was done with good quality and quickly. I always get a good service with them. Easy to schedule and courteous customer service More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Sep 02, 2021 -

Metro Honda responded

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

September 02, 2021

Gabriel was very nice and accommodating! He made himself available for my follow up visit and explained the process for the recall very well. He was great! More

by taylorbostonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Metro Honda responded

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

September 01, 2021

Very efficient service. I was able to set up an appointment the same day and even with them dealing with a high volume of cars to service my wait time was not extreme. Always polite and courteous c More

by glsanchez.101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Metro Honda responded

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

September 01, 2021

As soon as I get there, staff at the maintenance department assist me right away,asked me what service do I need for my cr-v, attending maintenance specialist explained what needs to be done base on More

by EDDEGUZANN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Metro Honda responded

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

September 01, 2021

Gave me the appointment for same day service. Rachel was very nice and attentive. She tried get me out of there as soon as possible. More

by Gicelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 01, 2021

Came in for tire rotation. Relatively quick service. Make sure you come early. The staff was very friendly and completed check in , service and check out process very smoothly More

by LAPungot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Sep 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 31, 2021

I just left the Honda dealer and I’m stuck on the road the car just turn off when I stopped at the light I took the car for service and know it will not work I had to pay 70 dollar fir jump start and I’m More

by Mayyoub76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

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