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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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September 06, 2021

The service at Metro Honda has been great so far. I usually drop my car off for service on weekday but this time I dropped it off on a Saturday. Gets very busy and line of people dropping their cars of More

by RWK623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler
Sep 07, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 06, 2021

We have always bought & had them serviced since the 1990s. Elvis is my manager and he is the best! I’m always treated well at Metro Honda. We have always owned Honda’s. More

by JDII.BALLER-FABIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Sep 07, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 06, 2021

I’ve been dealing with Metro Honda for over 15 years and more that one car. The service is great… your car will run like new! Metro Honda stands by its work and they can be counted on to provide top-notch More

by Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember names of the others… but absolutely everyone I came in contact with was great!, Jon Butler
Sep 07, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 06, 2021

Excellent maravilloso muy buen servicio es la mejor experiencia .lo voy a recomendar a todos mis conocidos para que invierta en comprar su carro hay porque es lo mejor More

by YOLAINEPB25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana, Christopher Miros, Robert Neuenschwander, Gustavo Rios, Jonathan Torres
Sep 07, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 06, 2021

They had me waiting 3 hours to tell me they didn’t have a piece to recalibrate my car . When I called two days prior to let them know the service I wanted done very unprofessional I wasted gas and toll for t More

by TANEDWARDS39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Sep 07, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

September 04, 2021

Fue Buena las antecion me explication todo fue facil y me ciento bien agradesida com metro Honda gracia por su Buena antecion yo lo recomiendo y Mucha gracia More

by DOMINICAN80925081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Garcia
September 04, 2021

Great service, in and out in less than 40 minutes for my oil change with my appt. I will definitely use Metro Honda for service again. More

by NOELTOR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Very patient hard working very helpful and i want to a special thanks to shawn for helping me and my family get into a new car he show great customer service and worked very hard to help us get a new and More

by JLAVALLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn,, Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
September 04, 2021

Nice excellent service I will recommend to my family and friends. The service is excellent they have answer all the questions that I have nic More

by mehulp351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
September 03, 2021

Service wait 1 hr to talk to a service person. 1’hr to wait for an oil change and it I see only a few people and car in the service area. I was standing for a long long time. More

by Sugus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the name
Sep 07, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

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