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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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September 11, 2021

I had to use Honda Roadside Assistance to get my car to the dealership-short wait time. Friendly and courteous service from check-in to pick-up. Excellent. More

by teachershewillclg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Miros
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your great review. We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 10, 2021

My experience at Metro Honda was a positive one. The issue with my car was fixed. Elvis Orellana was helpful, knowledgeable and very professional. Overall I am satisfied with my visit at Metro Honda. More

by Suzette Mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 10, 2021

They are a big help . They’re really patient and honest people. They help me trying to fix my car and getting information about how works . More

by edgarpalomo1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 10, 2021

The Service done was expensive in these COVID Times. They did give me some incentive but still it was expensive. They were quick to do it and was done satisfactory. More

by Maks12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your experience.

September 10, 2021

advisor was great, tech was amazing . quick service in check over my car .I would recommend metro Honda to other friends and family keep up the good work More

by GIOWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 10, 2021

Customer service was good. Not very attentive or approachable. I know its been a crazy week with all the flooded cars coming in to the shops but a lot of the service dept. attendants wouldnt bat an More

by FERMAN.WILL977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Butler
Sep 13, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

September 09, 2021

I was impressed by how I received an appointment the same day,and upon my arrival the service agent was quick and professional, definitely would re-visit and recommend. More

by shakiela007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 09, 2021

Always helpful and in the correct way.I had multilple Always helpful and in the correct way. I had multilple visits for the two hinda pilot card i own for doing Diagnosis , fixes, key replacement . All More

by YANOICOCO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 09, 2021

The service was super quick and very helpful. This is my second time here and the process was really smooth like the last time. My goto place :) More

by TseGaara
Customer Service
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 09, 2021

They had very good service. Everything was smooth and handled well. I came in, got checked in, got an estimate and waited just about the exact time. More

by SENAYDANIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your 5 star review! We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

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