Back

Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

Sort by
May 16, 2023

I would never buy another vehicle from metro Honda. I am not satisfied with my service from the time I bought the vehicle to now More

by DEVIKWA199@usa.com
Recommend Dealer
No
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Martins
May 16, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

May 14, 2023

I was very satisfied with the services done on my car ( change oil and transmission fluid) Rachel was very helpful and accommodating. More

by danfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Metro Honda responded

Thank you for your review of our Service Department!

May 12, 2023

Appreciate the professionalism and dedication of staff. Always friendly and respectful in following up the next day to see how everything went. More

by Ms. DE
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Terriogo
May 12, 2023 -

Ms. DE responded

Keep up the great work Metro Honda!

May 11, 2023

A professional atmosphere to be in. I wasn't stressed with the transition Alex was great to work with More

by RASHANTHOMAS@YAHOO.COM
Recommend Dealer
Yes
May 12, 2023 -

Metro Honda responded

Thank you so much for sharing your experience!

May 04, 2023

I felt conned and upsold on pricing and available parts for recall. I will not return More

by JCHOSID55@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Martins
May 05, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

May 03, 2023

Great service and efficient Knowledgeable staff Friendly comfortable waiting area with coffee beverages phone charging station and internet access More

by noeil@gmail.com
Recommend Dealer
Yes
Employees Worked With
I don't remember, but the whole staff was polite and professional
May 03, 2023 -

Metro Honda responded

Thank you for sharing your experience!

April 20, 2023

After explaining what I thought was the issue staff and tech support was able to find problems and solve them expeditiously More

by CRV16
Recommend Dealer
Yes
Employees Worked With
Nick and Elvis
Apr 20, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 15, 2023

I was happy with everything concerning my visit on 4/12/2023 except for 1 thing......the cashier person. When she saw I was going to write a check, she made a few remarks that I didnt appreciate. She More

by pax321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silviades Ovalle
April 12, 2023

Very good, friendly staff and the experience was great Thank you great company, and super fast More

by clayton ferreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 09, 2023

Great experience. Fast service, and the shuttle service is a great addition as well. Would come back again. More

by mrbrks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Metro Honda responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!