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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews
Call Service Center (201) 228-4180

1,253 Reviews of Metro Honda - Service Center

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September 13, 2021

Never pick up phone , manager is never "around" when needed. Never come back. Worst service More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
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Sep 14, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

September 13, 2021

I have one more problem my average is done now before I have 27 now 13 why average down More

by shailes.pandya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Riverside Partners
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

September 13, 2021

We have always bought our Hondas at Metro and serviced them there, too. my service rep is Elvis and he is always helpful and gracious. He is my “Go-to guy!” More

by JDII.BALLER-FABIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
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Sep 14, 2021 -

Metro Honda responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 13, 2021

Metro Honda staff were very helpful they scheduled appointment as soon as Possible and serviced my car. More

by AMILOIACIROLAN
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
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Sep 14, 2021 -

Metro Honda responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 13, 2021

Trustworthy and the service exceeded my expectation. I have to patronize this place for my next service. More

by CHIE.MONTENEGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
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Sep 14, 2021 -

Metro Honda responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 13, 2021

Online is outdated but sales representatives are responding timely in terms of both pricing and services. More

by pzhengyuan
Recommend Dealer
Yes
Employees Worked With
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Metro Honda responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 13, 2021

Great place for car service, they care about your needs and they listen. Thank you!!! More

by Ms. DE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana
Report | Print
Sep 14, 2021 -

Metro Honda responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 12, 2021

Anytime I Come , No Matter What It Is For Gabriel Always Does An Amazing Job & He Make Sure I Leave SATISFIED & HAPPY !!! He Is The Best . More

by Diamond Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your great review. We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 11, 2021

Great customer and mechanic service they were patient and attentive to my needs and concerns. I would recommend this location to friends and family great help and staff. More

by eve.thompson54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Butler
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Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your great review. We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

September 11, 2021

The staff was friendly and I was taken care of expeditiously. Gabriel showed outstanding customer service as always. Thank you for the service. Greatly appreciated. More

by Alexis Lucena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Metro Honda responded

Thank you for sharing your great review. We are so glad to hear of your positive experience working with our team. We look forward to seeing you again in the future!

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