Metro Honda - Service Center

They are always very thorough with diagnostics and explain recommendations clearly, defining levels of criticality, with up front pricing estimates. explain recommendations clearly, defining levels of criticality, with up front pricing estimates. More

I keep coming back here because of Gabriel. Top notch service! And my car consistently works smoothly after coming in. service! And my car consistently works smoothly after coming in. More

Service advisors are always courteous. I have been going there for service for several years and have never had any problems. there for service for several years and have never had any problems. More

The service was quick and Gabriel was a great help in getting my car set up. getting my car set up. More

The lady I spoke with was amazing.She was very helpful. The lady I spoke with was amazing. She was very helpful. She solved all my car lighting issues in a double quick. Thanks Rachel. The lady I spoke with was amazing. She was very helpful. She solved all my car lighting issues in a double quick. Thanks Rachel. More

WORST SERVICE IN THE ENTIRE WORLD. Call 20 times a day, spend an hour getting passed back and forth between outdated systems and get promised ETAs and updates by at least 3 different people (including the spend an hour getting passed back and forth between outdated systems and get promised ETAs and updates by at least 3 different people (including the manager you escalated to) ONLY TO HAVE LITERALLY EVERY PROMISE EVER MADE TO YOU BROKEN!!! Report this feedback repeatedly and get brushed off and laughed at. All while keeping my car for three weeks without a loaner... for $500 damage I still don’t have an ETA on. And the best part? You tried to TOTAL MY CAR OUT WITHOUT EVEN LOOKING AT IT... after lying to be multiple times and saying you had! Award winning service... right!!! More

Williams was very professional, friendly and knowledgeable about what he was doing ... thank you Williams knowledgeable about what he was doing ... thank you Williams More

My rating is a reflection of my service appointment at this dealership on 9/17/21 and any other time before. Since I became a Honda customer in 2018, I visited one other service center and had an horribl this dealership on 9/17/21 and any other time before. Since I became a Honda customer in 2018, I visited one other service center and had an horrible experience. I decided to come here and I usually work with Elvis when he’s available. He is always kind and straightforward about my service needs. I don’t feel haggled when he explains services needed as he always points out the priority of any needed work. He is also considerate of my time and tries to get me out as quickly as possible. Lastly, there is a new service manager/director who was equally attentive. I believe his name is Pete, if not I apologize. However, he is very noticeable because out of the 3.5 yrs I’ve been coming here, I’ve never seen service director waiting in the service area being available to support his team and greet customers. Great Job! More

Had an amazing appearance. Jonathan and Rachel took amazing care of me. They were extremely professional and got my car fixed in an amazing time. They are the reason I’ll keep coming back for service amazing care of me. They were extremely professional and got my car fixed in an amazing time. They are the reason I’ll keep coming back for service More

Great service and fast , jonathan was very helpful and answer all my questions. Recommend this location answer all my questions. Recommend this location More