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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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September 20, 2021

I have never had any issues with them the only problem even with an appointment you still will be waiting along time More

by P.shanise25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Metro Honda kept my car for seven days when they returned it back was filthy and still scraping off the Black tar of the bumpers More

by p_gonzalez1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

September 20, 2021

Veo que ha mejorado y el servicio es más rápido, al llegar uno se siente confundido por que nadie se acerca a uno para preguntar que servicio requiere. More

by Jurisnumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Metro Honda responded

Hola, gracias por la reseña. Agradecemos tu honestidad. Háganos saber cómo podemos ayudarlo más.

September 20, 2021

Purchased my vehicles here, did my first service here. Respectful, considerate, and efficient service. Will be definitely be going back. More

by LOUISORR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Sep 21, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 20, 2021

I came in for a service request and they were not only courteous but prompt! More

by Acrane54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 20, 2021

Rachel in the service department delivers! Stellar service with convenient options ! highly recommended to all friends and family More

by MRRONDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 20, 2021

Service was very good the work was done sooner than what I expected it to be. The service rep. Excellent and well informed. The only negative was inside the vehicle smelled of fuel. More

by Lboogs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 20, 2021

Had my tire pressure light on, added lots of air to the right rear tire, on the next day the light came back on and I added more air to the same tire, after 2 and half hours of waiting at dealership they t More

by captainmohamed14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
Sep 21, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

Sep 21, 2021 -

captainmohamed14 responded

My issue is still not fixed, I was told that my tire was fixed and after I left the dealership and got in the turnpike my tire pressure light came back on and tire was flat ! I’ll be visiting the dealership again today

September 20, 2021

Cordial service with regular follow ups and helpful understanding of the process. My car was flooded in Hurricane Ida and they took care of everything on their end. More

by Gurpreet Singh Khokhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Sep 20, 2021 -

Gurpreet Singh Khokhar responded

Great service

Sep 22, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 19, 2021

Well job done!, very accommodating, well experienced , good customer service, nice and friendly, and a pleasant employee! More

by Sherlita _baas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Butler, Jon Butler
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