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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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September 22, 2021

The customer service was nearly perfect. The only exception was my car still reflected that it needs maintenance and oil life is 20% after I left Metro Honda. More

by l_j_shifles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Sep 22, 2021 -

Metro Honda responded

Hello, thank you for bringing this review to our attention. At a moment of your convenience, do not hesitate to contact me here at the dealership. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 22, 2021

very nice boy, I just had to go twice because the service did something wrong More

by Artur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana
Sep 22, 2021 -

Metro Honda responded

Hello, thank you for bringing this review to our attention. At a moment of your convenience, do not hesitate to contact me here at the dealership. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 22, 2021

The service was faster, but I’am still worried for the dilution problem for my honda civik 2016 More

by Nancy camacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Sep 22, 2021 -

Metro Honda responded

Nancy, thank you for bringing this review to our attention. At a moment of your convenience, do not hesitate to contact me here at the dealership. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 22, 2021

Rachel is the best service representative!!! Very professional and always friendly. 5 stars Metro Honda More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Metro Honda responded

We are so happy to hear of your experience working with Rachel, Brenda! Thank you for being our customer, we look forward to seeing you again!

September 21, 2021

This experience has been the quickest one yet. Everyone was pleasant,friendly and informative about the car. More

by Cean1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Sep 22, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 21, 2021

He is nice and my car completes all the service within 1 day. I will come for the next time! More

by Heyu Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Sep 22, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 21, 2021

I always bring my Hondas here for service. Very professional, informative , patient, friendly staff. Always patiently answers ALL my questions. More

by smoonchiemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Sep 22, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 21, 2021

$225 for ac diagnostics is a rip off.Checked competitors $225 for ac diagnostics is a rip off. Checked competitors and its $145 with other Honda dealers. My go to dealer is backlogged so thought of giving t More

by Aj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Gonzalez
Sep 22, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 21, 2021

Soda woke up to the dealership I got a problem with the call just a fast all the lights a Cubano More

by Dog69cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elvis Orellana
Sep 22, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 21, 2021

Prompt service. Attentive dtaff. Work took longer than estimated but it was busy that day. More

by LISAZAB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Sep 22, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

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