Metro Honda - Service Center

I had a very bad experience with this dealership, after they diagnosed the problem with my car, I agreed with their recommendations to repair my car. They had my car for more than a week, no calls, no upda they diagnosed the problem with my car, I agreed with their recommendations to repair my car. They had my car for more than a week, no calls, no updates on what’s going on withbthe vehicle. After more than a week I called up to get some updates, to my surprised, I was told that they found a new problem with my car and told me that the abs system has a problem that I have to replace for an additional $2500 + tax. How could you missed that the first time that it was dianosed when you have all the tools and the technology with you. You have the OBD that showed you all the codes with whats wrong with the car. Now suddenly, your telling me that there’s more. That sucks!!! More

I was not informed when the service was completed. I had to spend almost an hour just to talk service person and got my keys back. Unnecessary wait and wasted time. to spend almost an hour just to talk service person and got my keys back. Unnecessary wait and wasted time. More

Great service and communication. Service was expeditious and my needs were attended to in a great manner and my needs were attended to in a great manner More

Great costumer service, good communication and assistance.all my questions were answered and needs met. assistance.all my questions were answered and needs met. More

The staffs are friendly and no complaints on the service provided. Overall, I am very satisfied with the experience. provided. Overall, I am very satisfied with the experience. More

Service is great and efficient for the amount people. One down side is the check in process is slightly difficult. One down side is the check in process is slightly difficult. More

Friendly staff, clean facilities, ordely registration and processing of customer needs. The waiting area is spacious and convenient. processing of customer needs. The waiting area is spacious and convenient. More

They were very courteous on my last visit and have generally been very pleasant to work with since my wife and I began leasing our Civic last year. generally been very pleasant to work with since my wife and I began leasing our Civic last year. More

Left car to get a key and they brought it into the garage to do other work without consent. Or even letting me know they were doing any work at all. Say for an hour only to find out key is back ordered and s to do other work without consent. Or even letting me know they were doing any work at all. Say for an hour only to find out key is back ordered and sat there for nothing More

Excellent professional and customer service. I was greeted with friendly and prompt service upon arrival. I’m highly satisfied with the service provided to my car and overall experience. They have gai greeted with friendly and prompt service upon arrival. I’m highly satisfied with the service provided to my car and overall experience. They have gained a new loyal customer. More