Back

Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

Sort by
September 30, 2021

Rachael always provides great customer service experience. She is the reason I return to metro honda to service my car, she always knows what she is doing. More

by RAMIREZ_C716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 30, 2021

Fabulous service very knowledgeable staff friendly and kind. I always leave knowing that the service was thorough More

by M.Drayton98
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 30, 2021

services was good … was getting frequent updates on request and was suggestion on what needs to be done and what not More

by Vaibhav Jain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 30, 2021

they overbooked people for car service and a lot staff members were not wearing mask. More

by SNORWELL651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Oct 01, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 30, 2021

We have been dealing w them since 2016 when we brought our car. Go the most part they do a good job More

by Dinell Booker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 30, 2021

Amazing service at the service department!I walked out Amazing service at the service department! I walked out happily and appreciate the great car service. More

by Ronnienewyorker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana, Gustavo Rios, Jonathan Torres, Peter Lomando, Rich Sabatino
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 29, 2021

I’ve always been treated kindly but sometimes the wait is a little longer then I expected or liked. Something I feel the prices are a little pricey. More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 29, 2021

Well experienced service advisor, professional, warm and friendly staff. Offered the best available service. Promote safety. The only thing is, the wait is long. More

by Urcgwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 29, 2021

Great job! Thank you for the free oil change. You kept your word! I’ll definitely recommend this location. More

by Eddelaine
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan , Jonathan Torres
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 29, 2021

Bad service no good to 2 weeks to fix a flat tire and and then they did not fix it. More

by LCARTES
Customer Service
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

...
20
...