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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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October 04, 2021

I still find labor expensive for Accord of more than 20 years. Parts were cheap compared to new cars. Also no longer offering transportation to home and back to Metro Honda once car is ready for pickup. More

by 94 accord owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 06, 2021 -

Metro Honda responded

Hello 94 Accord Owner. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 02, 2021

Service is better Staff are pleasant and entertain us quickly . Very respectful .Service is good More

by Mea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 04, 2021 -

Metro Honda responded

Thank you for sharing your 5 star experience! We are thrilled to be able to assist you. We hope to see you again soon!

October 01, 2021

The service was great and the staff was very courteous and attentive. It was a very pleasant experience. More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

Oct 02, 2021 -

BJ responded

You are so welcome!!!!

October 01, 2021

Taking routine care of your car isn’t fun, but Metro Honda makes it easy. Rachel T always takes care of me and has me on my way ASAP. More

by HRVlove201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

October 01, 2021

They are fast and courteous and service my car well. I had to recall parts and they took care of it and updated my car's onboard computer. More

by kbdavis66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

October 01, 2021

Reliably great service at Metro Honda. I’ve been coming here for years. Bought three cars and always use their Service dept. More

by kenndough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

October 01, 2021

Had 9:30 appointment was taken at said time. The service person was helpful & polite More

by MIKE.FORIno
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

October 01, 2021

Came in for oil change. Service was timely, Staff is Came in for oil change. Service was timely, Staff is friendly. Good experience will return. More

by Whatugot_4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Sabatino
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

October 01, 2021

6th year since purchase of servicing my car here. Always proactive in their communication and reasonable in recommendations for service and repairs. If I buy another car, I would like to buy from them! More

by Harindran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

October 01, 2021

Went above and beyond to take care of my car . Very professional and responsive and explained everything well More

by chefmichelek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

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