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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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October 05, 2021

The customer service was good. No longer have loaner cars or offer transportation to home and back to Metro Honda. Need to clean vehicles after service. Had lots of dirty fingerprints and shoemarks inside ve More

by lynnpril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Oct 06, 2021 -

Metro Honda responded

Lynn, thank you for leaving us with your feedback. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 05, 2021

The best people doing their best to find a way so you can drive out in the car that you like. More

by HERLINSON.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Brito, Luis Martinez
Oct 06, 2021 -

Metro Honda responded

Thank you for sharing your 5 star experience! We are thrilled to be able to assist you. We hope to see you again soon!

October 05, 2021

I came in for a oil change and the next day was on a highway to realize that the oil pan cover was not screwed back and it came down and started brushing on to the road, I had to get the vehicle towed t More

by prashantharadhya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Torres
Oct 06, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 05, 2021

El servicio demasiado lento ,no le explican nada q hicieron y a q tiempo hay q regresar More

by Celia S
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Metro Honda responded

Permítanos disculparnos por su experiencia negativa. En un momento de su conveniencia, no dude en contactarme aquí en el concesionario. Agradecería la oportunidad de hablar con usted en más detalle sobre su visita. Atentamente, Peter Lomando Director de servicio y repuestos 201-451-7111 x1268

October 04, 2021

Went in for an oil change & the service was Great. Rachel got me in out in less then 45 mins.. .A+ More

by Tyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Metro Honda responded

Thank you for being our customer, Tyson! We are so glad to hear of your experience and hope to see you soon!

October 04, 2021

The customer service was very good. The wait was a bit long since it was pretty busy. But overall everything was fine. More

by Godschild4ever77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Metro Honda responded

Thank you for sharing your 5 star experience! We are thrilled to be able to assist you. We hope to see you again soon!

October 04, 2021

I did not have a good experience last Saturday and can’t get help after receiving a text asking if everything was ok. More

by DWILKINS1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Martins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 04, 2021

Services so so to much time and no good and that all happy Halloween burger miss More

by CLARA Diego morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 04, 2021

Route 22 honda dealer clean vehicles after service. Why is metro honda not doing the same. Bad customer service! More

by ALLII87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Great service from beginning to end. Most of all no long wait. Especially, when booking service on a Saturday. More

by qua27616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Oct 06, 2021 -

Metro Honda responded

Thank you for sharing your 5 star experience! We are thrilled to be able to assist you. We hope to see you again soon!

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