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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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October 13, 2021

Overall pleasant people once you sit down at the desk but no one welcomes you and I had an appointment and still waited 40 minute just to be seen More

by Joe Graus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Oct 13, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

October 13, 2021

Every work that is needed is always done right the first time. I do not have any complaints. More

by Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 12, 2021

Proficient, friendly, and always willing to help. I’ve always been taken at my scheduled time and theres always communication during and after the service More

by ERINWISNIEWSKI89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 12, 2021

Good place to bring your vehicle for maintenance. Friendly environment. Is a pleasure to see friends More

by MARINPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Oct 13, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 12, 2021

They are the best. They communicate well with you and call when there is a problem. More

by DAYJA.A.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana, Gustavo Rios, Jonathan Torres, Peter Lomando, Rich Sabatino
Oct 13, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 12, 2021

Friendly and knowledgeable staff. Wait time is a little rough but waiting room is comfortable. More

by Yvettd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 11, 2021

Is good service but last visit I was asking to check the oil dilution but no one responded to me More

by Walid Elsayegh
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 11, 2021

Very organized. Excellent customer service and support. Everyone welcomed us very kindly and professional. I love Metro Honda! Thank you Rachel! More

by REYNAULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

October 11, 2021

Although it was a busy day, the associate explained the process, told me what to expect, I was greeted politely and the service was completed sooner than expected More

by Nick T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose (I think)
Oct 11, 2021 -

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

October 11, 2021

I appreciate the help I received at Metro Honda and the service was very helpful. More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 11, 2021 -

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

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