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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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October 18, 2021

Good service was done the same day but was surprised that the cost was an out of pocket payment with full coverage More

by Phimah6@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 20, 2021 -

Metro Honda responded

Thank you for your review. Please contact us should you wish to speak further regarding your visit. Thank you! Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 18, 2021

Rachel did a very good job in resolving my concerns. She is a real asset to metrohonda!!! More

by RAPADAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Lomando
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 18, 2021

Very helpful, good customer service. Answered all my questions with respect and guided me through the process More

by katherineg.802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 18, 2021

Hello Gabriel service representative very helpful and kept me updated on work being performed on vehicle. More

by DIMO0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 18, 2021

Operational hours are convenient. Really good customer Operational hours are convenient. Really good customer Service. I was provided the correct expectations when my car was going to be ready. More

by ANNIRYSDALMAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana, Peter Lomando
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 15, 2021

All departments were great. Service, sales, and finance. A pleasant experience over all. Two thumbs up. More

by linda2743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Aparicio
Oct 18, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you soon!

October 15, 2021

They have done a good job and am pleased, I would recommend everyone to go there. More

by FGPATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
Oct 18, 2021 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you soon!

October 13, 2021

the who took care of my concern was the best! its one of the reason why i should go back to that center! i think his name is elvis! More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 13, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 13, 2021

Everytime i go to metro honda to get service they always make sure everything is in good condition. Rachel is the one who always assisting me with everything i need and make sure my car is safe to drive More

by Cha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 13, 2021

Even after taking the appointment the wait is way too long, why is it the system isn’t in the flow More

by Shashikumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Torres
Oct 13, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

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