Metro Honda - Service Center

I have been a Honda customer for over 10 years. Metro Honda has consistently given me the best service with fair prices and no games. Dayan is always honest and knowledgeable about my honda's. They are a Honda has consistently given me the best service with fair prices and no games. Dayan is always honest and knowledgeable about my honda's. They are a busy shop because they earned the great reputation they have. Nice job Metro Honda. More

I called to make an appointment for my noisy brakes, Henry had me come right in. When I arrived I met Steve who went for a road test with me and had a mechanic check my brakes. Then he brought me to see Henry had me come right in. When I arrived I met Steve who went for a road test with me and had a mechanic check my brakes. Then he brought me to see my car in the air and showed me what had wore out. After 44,200 mile my front brake parts wore out. He gave me a price of $196., did the job and had me out in under 2 hours. Mind you I had no appointment, brakes stop like a new car now, fair price and all around nice people to deal with. More

Please do yourself a favor and find another dealer for your repair or maintenance jobs. On 24th December 2010, I had taken my 2006 Honda Accord to Metro Honda because my turn signals were not working. your repair or maintenance jobs. On 24th December 2010, I had taken my 2006 Honda Accord to Metro Honda because my turn signals were not working. A $23 part called turn signal flasher relay solved the problem. But the service advisor, Juan Gallego conned me into unnecessary and over-priced repairs totaling over a thousand dollar. Yes, I got fooled by the dealership and I present below how: 1) For replacing the $23 flasher relay, the dealership charged me around $140 in labor on 29th December. I had to come back because the part was not in stock on 24th December. Later, I called another Honda dealership who quoted me $51 in labor charges for replacing the flasher relay. 2) The dealer charged me $150 for replacing the battery in my car - $108 in battery cost and $42 labor for putting the battery in. The $42 charge for placing the battery is exorbitant and the battery cost itself is too high. I am staring at a coupon from another dealership for $90 for 100 month battery replacement. Moreover, my battery was fine to begin with. I just had a coupon for checking the battery for free and therefore I asked for it. However, I got conned by Juan Gallego as he told me that my battery was so weak that my car would need a jump start to get out of the shop. 3) On 12th October 2009, I had taken my car to this dealership. At that time, they recommended that my rear brakes needed to be replaced and quoted my $290 for it. Then, I was smart and ignored their recommendation. During the current visit on December 24th 2010, they recommended $70 for rear brake adjustments. This goes to show that they were recommending a totally unnecessary repair on 12th October 2009. This time they made it up by charging me $280 for front brakes. Before getting fooled by Juan, I did say that I could get my front brakes done at less than half their cost at Pep Boys, so why should I get the job done at the dealership. The way Juan conned me into it was by saying that Pep Boys would put cheap Chinese brakes while the dealer would put genuine Honda brakes. However, later I found out that the cost of the part was only $69, while the dealer charged me $211 in labor alone - a total con game. 4) Likewise they charged me $200 for some emission service which I don't even know what it was for and whether it was really necessary. The only reason I got conned this time was because I just had a baby. I was planning of buying a new minivan from Metro Honda. However, now I know that I will not be buying it from Metro Honda. More

I went in for a free winter check up of my car because there was a squeeling noise from the front wheel. I knew it was the break pads but shocked to hear it costs 279$ (with free installation) for replaci there was a squeeling noise from the front wheel. I knew it was the break pads but shocked to hear it costs 279$ (with free installation) for replacing them. The agent, Juan, was exaggerating that they were original Honda pads with life time warranties, blah, blah, blah. When I asked him why the original brake pad with the car did not carry life time warranty, he tried to cover it up saying this was offered by metro honda... I asked him for 5mins and googled on brake pad prices in my iphone and found they were no where close to 279 and told him I would check few other options outside. Then he was trying to tell me that those brake pads would not even last for a week and he was ready to pay $100 as a bet. I walked off. The next day I called their parts selling department and I was told it would cost me 77$ and this was even more shocking. I wanted to talk to the manager and I was told he was busy and he would give me a call later. I even told them that I would write reviews about them on the internet but to no avail. These guys charge ridiculously higher amounts. Dont ever go to MYMETROHONDA, you will only lose your money. I have to tell you this too - I was quoted 2900$ for extended warranty on my car whereas DCH Honda quoted only 1800$. So beware beware. Do you homework before you go to them, so that you dont fall prey to their brainwashing - these selfish idiots. More

Metro Honda is by far the best Honda service dealer in the ny and nj area. The facility is clean, organized and the people know what they are talking about. A guy named Joe helped me, he got me right in e the ny and nj area. The facility is clean, organized and the people know what they are talking about. A guy named Joe helped me, he got me right in even though I didn't have an appointment, he had me back to work in a couple of hours. I will definitely use them in the future. More

Rachel kept me informed throughout my repair. She was fair and honest showed me the old parts and kept true to her original estimate. I will continue to see rachel for all my honda service needs. The ser fair and honest showed me the old parts and kept true to her original estimate. I will continue to see rachel for all my honda service needs. The service dept is open 7 days a week and to 9v pm on weekdays More

I have been working with Rachel for 2 years with my 2005 accord. She is honest, pleasant and best of all keeps my accord running perfectly. I have tried other repair places but noone can cvompete with the s accord. She is honest, pleasant and best of all keeps my accord running perfectly. I have tried other repair places but noone can cvompete with the service I get frtom Rachel at Metro Honda. They are number 1 in my book. More

THE SERVICE DEPT WAS GREAT ,THE SERVICE ADVISOR WAS VERY INFORMATIVE ACTUALLY TOOK ME OUT TO MY VECHILE AND SHOWED ME WITH THE TECHNICIAN WHAT WAS WRONG WITH MY VECHILE ,BECAUSE MY CAR WAS MAKING A SCREECHI INFORMATIVE ACTUALLY TOOK ME OUT TO MY VECHILE AND SHOWED ME WITH THE TECHNICIAN WHAT WAS WRONG WITH MY VECHILE ,BECAUSE MY CAR WAS MAKING A SCREECHING NOISE WHEN I STOPPED.I DONT KNOW MUCH ABOUT CARS BUT THEY TOOK THE TIME OUT TO SHOW AND EXPLAIN ALL THE REPAIRS IN A PROFESSIONAL MATTER,ADDRESS MY CONCERNS WERE VERY PATIENT AND FIXED MY BABY NOW ITS RUNNING LIKE NEW AND IM SO HAPPY AND THANKFUL FOR THE GREAT SERVICE.WHILE I WAS WAITING IN THE SERVICE WAITING AREA THEY HAD BAGELS AND COFFEE,FREE WIFI,PLASMA TVS,IT WAS A GREAT EXPERIENCE OVERALL AND I WILL CONTINUE TO BRING MY CAR IN FOR SERVICES BECAUSE THEY KNOW HOW TO KEEP MY CAR RUNNING GREAT. More

Metro Honda has saved my vacation. When my 2006 Accord stalled out after it was packed for our drive to Florida we called Metro. They sent a tow truck on Saturday morning and had us on the road by 11:30 W stalled out after it was packed for our drive to Florida we called Metro. They sent a tow truck on Saturday morning and had us on the road by 11:30 WOW. They took us in, replaced a belt and water pump pully all while my kids were entertained by the computer cafe in their waiting room. Metro Honda has a new customer in my family. More

had my vehicle serviced very helpful staff very knowledge able vehicle was done when promised fully explained bill when i picked up vehicle they had my vehicle cleaned before i picked it up i will definatly able vehicle was done when promised fully explained bill when i picked up vehicle they had my vehicle cleaned before i picked it up i will definatly bring my vehicle back to them for service and recomend friends with hondas to service there vehicle there More