Metro Honda - Service Center

Always great service !! I have been dealing with Metro Honda for many years and have always had good service. But ever since Dayan Cohen has been with the Service Department I have been dealing with Metro Honda for many years and have always had good service. But ever since Dayan Cohen has been with the Service Department, I have had nothing but EXCELLENT service. He has handled any problems I've had with my cars, whether major or minor, with the utmost care and professionalism. Metro Honda is extremely lucky to have Dayan as their Service Manager ! More

bad experience Went there for winter wheels installation and oil change. I was told to wait for 1 hour but instead was waiting for almost 2 hours. The wheels were in Went there for winter wheels installation and oil change. I was told to wait for 1 hour but instead was waiting for almost 2 hours. The wheels were installed but TPMS was not reset and when I checked pressure in tires it showed 40 psi (the normal pressure is 32 psi). Have to go back. :( By the way, prices are also high but it is the closest official service center. More

Excellent Kirolos is a great person Very helpful I will recommend him Best customer service ever Easy to understand and deal with him Very kind person Kirolos is a great person Very helpful I will recommend him Best customer service ever Easy to understand and deal with him Very kind person More

Metro Honda scammed soldier I recently got back from a deployment and haven't got my car serviced in a year, so I went in for an oil change. With the purchase of my car (2012 Hon I recently got back from a deployment and haven't got my car serviced in a year, so I went in for an oil change. With the purchase of my car (2012 Honda Civic Si) I was offered a life-time free oil change. So I get to the dealership and the manager said my lifetime oil changes were voided because I wasn't getting my car serviced when I told him I recently got back from a deployment. I was overseas for over an year and I couldn't get the services. I ended up paying for the oil change and was very mad at the disrespect I got for the manager. Will never be going back to Metro Honda again for services. More

Caring Service Center When I have to go to the service center at Metro Honda I look forward to getting great care. Thank you Jackie for helping get a great deal on lowerin When I have to go to the service center at Metro Honda I look forward to getting great care. Thank you Jackie for helping get a great deal on lowering the price for the maintenance for my vehicle and thank you also for throwing in the car wash at no charge. I appreciate that so much! More

Wow, I got outstanding service. I thank everyone at Metro Honda who helped me, when I needed them. The service was outstanding, and I had my car repaired in an unbelievably short tim I thank everyone at Metro Honda who helped me, when I needed them. The service was outstanding, and I had my car repaired in an unbelievably short time frame.. I was towed into the service area with a seized air conditioner compressor pulley, late on a Friday afternoon. Their mechanic stayed late to complete (until 9<30pm) my repair and had me out the door at 8<30am the next day , with everything in great working order. Best Regards, Robert Yorio More

Scratched my car I had the most miserable experience at this dealership. My experience might be one off but I feel it should be voiced. The representative was cold, un I had the most miserable experience at this dealership. My experience might be one off but I feel it should be voiced. The representative was cold, unfriendly and unprofessional. I went to get an issue checked out. The mechanic drove the car around for 15 mins and assured me all was well and there was nothing wrong. As I was about to leave, I noticed a nasty scratch on the front bumper and I am confident that it was not there when I brought the car in. I brought it to the attention of the representative, he called the mechanic and both of them denied it claiming that it was an old scratch. There was enough circumstantial evidence against the mechanic since he was driving the car around for 15 mins but in the end it was their word against mine and I pretty much could not do anything about it. I left the dealership bitter and angry. I make a good living in the city and am not the kind of person who schemes to rip off a car dealership. But such LACK OF HONESTY and LACK OF INTEGRITY is appalling and UNBECOMING OF A HONDA DEALERSHIP. Though I have never had any positive experiences at car dealerships or mechanic shops, this was a new low. I am currently thinking of writing to Honda about my experience. The car was pretty much new and in mint condition before they ruined it. More

Very happy with my third service from Mr. Eric Silva. I usually don't write a review but I had to for the great service that my Honda civic 2013 got for the third time. I didn't have to wait long and I wa I usually don't write a review but I had to for the great service that my Honda civic 2013 got for the third time. I didn't have to wait long and I was satisfied than the 2nd time. Thank you Eric for the great service. More

Mr. Dayan To whom it may concern , I have know Mr. Dayan years thats why everytime i need to bring my car to service Dept. i always asked Mr. Day To whom it may concern , I have know Mr. Dayan years thats why everytime i need to bring my car to service Dept. i always asked Mr. Dayan . he is a Great workers , Good sence of Humor , excellent job. he never leave the Client , he helped me alot . i would like to say thank to Metro honda for being mr. Dayan is here in metro honda. thanks More