1,253 Reviews of Metro Honda - Service Center
Service I took the vehicle l lease for an oil change and to check to see if it needed any other service. Rachel was the only one working at the receiving desk I took the vehicle l lease for an oil change and to check to see if it needed any other service. Rachel was the only one working at the receiving desk during the time l was there. The entire time l sat from 6:30pm to approximately 8:30pm she was running around assisting all clients. I personally thanked her and even suggested she should be recognized for her hard work and dedication. I was very pleased with her service. More
Great service Grear service and don't have to wait long. You need new sofa in waiting area Went you sitting one the floor Everybody is nice Grear service and don't have to wait long. You need new sofa in waiting area Went you sitting one the floor Everybody is nice More
Service Rachel was so informative with my repair process. She took me through every step of the repair and explained in detail the work that was going to be p Rachel was so informative with my repair process. She took me through every step of the repair and explained in detail the work that was going to be performed. She was also able to accommodate me with a loaner vehicle so I can get back and forth to work during the 2 day repair process. I am very pleased with the repair and with Rachel’s excellent service skills. Honda hired a winner in Rachel. Thank you Rachel. More
Wheel lock key Went to Metrohonda to inform them that the wheel lock key was nowhere to be found on the car. Rear passengers side tire is having a low tire pressure, Went to Metrohonda to inform them that the wheel lock key was nowhere to be found on the car. Rear passengers side tire is having a low tire pressure,Andre , a service advisor took care of me . Change the the one with lock with regular lug nuts with my approval and was told that the rear passengers tire was ok but if the tire pressure monitor will come up again , they will take care of it More
Fantastic Was greeted by a young man named Todd and a young lady named Rachel (not sure if name). They were very helpful and informative. I will be back. Was greeted by a young man named Todd and a young lady named Rachel (not sure if name). They were very helpful and informative. I will be back. More
Great experience i would recommend metro honda to everyone R This dealership care about the Customer. Very helpful and clean, shows and do outstanding service that satisfied the customers. I feel very grateful This dealership care about the Customer. Very helpful and clean, shows and do outstanding service that satisfied the customers. I feel very grateful for having metro honda as my service provider and Rachel from the service department is so helpful and informative. More
Quick and easy. My visit was quick and didnt take long. Metro Honda takes good car of the cars and lets keeps yoy updated on everything you need done and when to do i My visit was quick and didnt take long. Metro Honda takes good car of the cars and lets keeps yoy updated on everything you need done and when to do it. More
Impressive service and followup Rachel in Honda Jersey City was so helpful with assisting me to understand the services I required, what I could postpone at this time and with help Rachel in Honda Jersey City was so helpful with assisting me to understand the services I required, what I could postpone at this time and with helping me save where I could. She also exemplified great customer service skills and follow up. More
Amazing customer service Had my car serviced here twice. Was helped by Steven who was thorough, nice and actually seemed to genuinely want to help me. I will definitely be c Had my car serviced here twice. Was helped by Steven who was thorough, nice and actually seemed to genuinely want to help me. I will definitely be coming back to have my car serviced at this dealership. More
Service Steven Delacruz was very professional and accomodating. I came in for an A1 service and new tires but mentioned an issue I was having with my windhiel Steven Delacruz was very professional and accomodating. I came in for an A1 service and new tires but mentioned an issue I was having with my windhield washer fluid and he had it looked at and taken care of. It was such a relief to no longer be concerned about it and this type of service is very much appreciated. More